Oracle ERP Support

hace 2 semanas

Santiago de Chile Inclusion Cloud A tiempo completo

**About the job Oracle ERP Support**

The incumbent must possess a high degree of accuracy and attention to detail along with experience in financial systems support, project management, and report writing. The Systems Administrator works closely with System Implementers & Support Partners (third parties) and performs an active hands-on role with business teams during ERP deployments, training, and post-launch support.

**Primary Accountabilities**:
ERP System Administration, Configuration, Support, and Training
- Conceptualize, design and administer business processes, changes and updates, while maintaining appropriate internal controls
- Ensure quality ERP deployments by participating in Quality Assurance testing (QA), User Acceptance testing (UA) and end-user training activities
- Maintain and improve process and requirements documentation, architectural diagrams, and enhancements roadmap
- Self-educate to maintain overall system understanding, research and understand new capabilities provided through recurring feature releases, and proactively pursue any relevant training or certifications
- Engage with Systems Implementers & Support Partners to learn configuration and participate in all workshops and design sessions
- Function as Tier 2 Support contact with the ability to handle advanced requests; back-up Analysts with Tier 1 Support as needed
- Work closely with third party support partners for any Tier 3 Support escalations or system enhancements

ERP Data Management and Reporting
- Provide meaningful reports and ad-hoc data analysis to finance teams and executive leaders as needed
- Develop complex financial trending and analysis report using multiple data sources and advanced SQL, ODBI and Excel skills
- Design, implement and maintain financial dashboards to support timely and actionable insights to company metrics and performance
- Plays a role in the development and execution of ERP-EPM integration plans for new acquisitions; designs the data migration strategy and performs data integration analysis and cleanup
- Lead efforts to maintain system wide data cleanliness for accurate reporting

ERP Tool Development
- Lead implementation, administration and conduct training on related system tools
- Work closely with IT teams to design, build and maintain efficient API and file-based integrations
- Helps with cross-team process improvement or reporting projects as needed by leveraging business process expertise and overall company understanding
- Supports special projects, reporting, analysis, processes and assignments between finance and other departments (operations, marketing, sales, HR, etc.)

Project Management and Other Support
- Leverage business process expertise and understanding of company business practices to help with cross-team process improvement or reporting projects
- Provide project management discipline for special projects involving finance and other teams (operations, marketing, sales, etc.) when needed

**Required Qualifications**:

- Bachelors degree (technical or business preferred)
- 1-5 years of experience in ERP financial systems and business processes, or an equivalent combination of training and experience required to complete the essential functions/job responsibilities of this position
- Advance experience with report building and SQL queries, required
- Oracle Cloud, Oracle SmartView and Oracle ODBI experience, preferred
- Advanced knowledge of Microsoft Office suite (Word, PowerPoint, with emphasis on Excel)
- G-Suite experience (preferred)
- Financial analysis experience a plus
- Experience with EPM is a plus

**Individual Competencies**:

- **Adaptable**: Responds to change with a willingness to learn new ways to accomplish work.
- **Teamwork**: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information and achieve results.
- **Analytical and Critical Thinking**:Ability to tackle a problem by using a logical, systematic, sequential approach.
- **Communication**: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.
- **Curious**: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization.
- **Problem Solving**: Gathers and analyzes information to generate and evaluate solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
- **Collaboration**: Works collaboratively with others to achieve group goals and objectives.

Tipo de puesto: Tiempo completo

Salario: $1.000 - $2.000 al mes

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