Field Services Engineer

hace 4 semanas


Santiago de Chile Thermo Fisher Scientific A tiempo completo

Responsible to deliver all Service activities (which might include: Installation including related customer introduction, Repairs, Maintenance Services, Validation Services, Hot Lines) on Labs analyzer and also possible cross train on Process analyzers for Cement Industries and by achieving:

- Satisfied customer becoming loyal customers
- Highest first time fix rates / lowest mean time to repair
- Lowest repeated call rates

Contributes to the overall Service Targets with respect to Bookings, Revenues, Service Profit and Overhead Cost while following all internal rules, processes and practices (as they are described)

**Main Activities / Responsibilities**
Performs all Service Activities for Thermo Labs equipments, according to internal rules and customer regulations.
Ensure responsive telephone support and diagnostic as well as on-site Services to exceed the customer’s expectations and make them successful by using TMO instruments.

Actively promote our contract products.

Is responsible to manage the companies assets provided, such as potential Car Stock/Inventory of Parts, computer, telephone, general tools, Software, eventually Company Car, Manuals etc.

Optimize the own work schedule by coordinating with all the necessary partners for service planning/scheduling (Dispatching function, Team Leaders, others).

Is responsible to report accurate and timely of all activities as required (e.g. Field Service Reports, Expense Reports, etc.)
Ensure alignment of all activities at the customer site with the rest of TMO and inform other part of TMO of important information with respect to our customers (e.g. information about new purchases to sales/lead generation)

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all of the duties and responsibilities associated with it.

**Minimum Requirements/Qualifications**:

- Electronics/Mechatronics/Electronics/Metalurgia/ Instrumentation
- Travel time and customer visit will be requesting > 70% of working time.
- Strong problem solving skills
- Good verbal and written communication skills, ability to work across all levels, functions and regions
- Proven organizational skills with the ability to handle multiple tasks with different priorities
- Excellent interpersonal, self-motivational and negotiating skills
- PC skills

Non-Negotiable Hiring Criteria:

- Willingness to travel mainly within the appointed region but frequently as well through Latin American Territory. For training or special calls, international traveling is required.
- 80% Good English skills, Desirable (Technical english acceptable)

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
- Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status._



  • Santiago de Chile Philips A tiempo completo

    **Job Title**: Customer Service Field Engineer **FIELD SERVICE ENGiNEER - CHILE** Field Service Engineers support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction. Strong customer focus, technical capabilities (installation, product malfunctions, predictive...

  • Field Service Engineer

    hace 2 semanas


    Santiago de Chile ABB A tiempo completo

    **Field Service Engineer (Electrical)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Field Service Engineer

    hace 3 semanas


    Santiago de Chile ABB A tiempo completo

    **Field Service Engineer**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Field Engineer Mech/pipe

    hace 2 semanas


    Santiago de Chile Bechtel A tiempo completo

    **Requisition ID**:263452** - ** Relocation Authorized**:None**: - ** Telework Type**:Part-Time Telework**: - ** Work Location**:Santiago** Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure,...

  • Field Service Engineer

    hace 2 semanas


    Santiago de Chile ABB A tiempo completo

    **Field Service Engineer (Mechanical)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Field Service Engineer

    hace 2 semanas


    Santiago de Chile ABB A tiempo completo

    **Field Service Engineer (Mechanical)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Field Service Engineer

    hace 3 semanas


    Santiago de Chile ABB A tiempo completo

    Field Service Engineer - Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Field Service Engineer

    hace 3 semanas


    Santiago de Chile ABB A tiempo completo

    Field Service Engineer Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Field Service Engineer

    hace 14 horas


    Santiago de Chile ABB A tiempo completo

    **Field Service Engineer**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Field Services Engineer

    hace 3 semanas


    Santiago de Chile Minesense A tiempo completo

    **MineSense Technologies Ltd** is revolutionizing the Mining industry. We combine advanced sensing technologies and data analytics to provide mining companies the ability to better differentiate ore from waste rock at both the mining face and on conveyor belts. Our novel solutions are used not only to significantly boost mine profitability and...

  • Field Service Engineer

    hace 2 semanas


    Santiago de Chile ABB A tiempo completo

    **Field Service Engineer**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Field Service Engineer

    hace 2 semanas


    Santiago de Chile Flowserve A tiempo completo

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than...

  • Field Service Engineer

    hace 3 semanas


    Santiago de Chile Tomra A tiempo completo

    Company Description **TOMRA Food designs and manufactures sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world's most advanced grading, sorting, peeling and analytical technology.** The company's mission is to enable its customers to improve returns, gain operational efficiencies, and ensure a safe food...


  • Santiago de Chile Agfa A tiempo completo

    Agfa HealthCare, a member of the Agfa-Gevaert Group, is a leading global provider of diagnostic imaging and healthcare IT solutions. The company has nearly a century of healthcare experience and has been a pioneer on the healthcare IT market since the early 1990's. Today, Agfa HealthCare designs, develops and delivers state-of-the-art systems for capturing,...

  • Field Service Engineer

    hace 2 días


    Santiago de Chile Alfa Laval A tiempo completo

    The field service engineer is responsible for the overhaul, repair, fault diagnosis and on-site servicing of Alfa Laval equipment, such as separators, decanters and plate heat exchangers. The activities will mainly be carried out across all the region Southern Cone region. This position will report to Field Service Team Manager based in...

  • Field Service Engineer

    hace 2 semanas


    Santiago de Chile Spotter Global A tiempo completo

    Do you want to build your career with a company that protects people and their way of life? Spotter Global is the leader in radar perimeter security solutions and is installed in critical sites across the world. Our mission, “Preventing Harm”, drives Spotter to be an innovative and forward thinking company that is profitable, rapidly growing, and...

  • Eq: Data Engineer

    hace 3 semanas


    Santiago de Chile TATA CONSULTANCY SERVICES CHILE S.A. A tiempo completo

    En Tata Consultancy Services nos encontramos en búsqueda de Data Engineer Sénior para participar con Agencia multinacional de informes de crédito al consumidor en importantes desafíos. El contrato es indefinido por Tata Consultancy Services. Un Data Engineer - Perfil Python Developer para atributos: 3+ años de exp minimo, conocimiento de Git, SQL y...

  • Field Engineer

    hace 3 semanas


    Santiago, Metropolitana, Chile Genetec A tiempo completo

    Your team's dynamic: Genetec is currently looking for a candidate to fill the position of Field Engineer in South America to serve our customers. As a Field Engineer, you will provide on-site and off-site professional services to Genetec customers and Partners, including proof-of-concept, staging, on-site/off-site technical support and services, system...

  • Field Service Engineer

    hace 3 días


    Santiago de Chile Philips A tiempo completo

    **Job Title**: Field Service Engineer **Ingeniero de servicio - equipos médicos imagenología** Los Field Service Engineers brindan soporte técnico a los clientes de Philips, ofreciendo instalación y mantenimiento de equipos y servicios de HealthTech, maximizando la satisfacción del cliente. **Su puesto**: - Soporte técnico in loco a equipos...

  • Field Service Engineer

    hace 2 semanas


    Santiago de Chile Flowserve Corporation A tiempo completo

    Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your...