Aftermarket Territory Manager

hace 5 meses

Santiago de Chile Caterpillar A tiempo completo

**Career Area**:Marketing / Sales / Product Support**:
Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**About Cat Financial**

**At Caterpillar, you build what matters—whether it’s the career you want, crucial work skills, strong relationships or new digital technologies. There are big jobs to be done worldwide—building critical infrastructure, bolstering local economies, meeting the demand for energy—and that work is powered by our people, which is build through diversity, aiming to achieve the best results.**

**If you are looking for personal and professional growth in a company with an inclusive culture that seeks equity, respect differences and believes in employee's potential, this is the right place We consider in all positions people with disabilities, diverse gender, culture, labor unions, political beliefs, ethnicity, religion, age, generation, race, nationality and sexual orientation.**

**JOB SUMMARY**:Market and promote Financial Products Division (FPD) products and services to Caterpillar dealers and customers in assigned areas. Develop strong relationships with Caterpillar enterprise partners and key FPD departments.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. Promotes and supports Caterpillar’s enterprise strategy and FPD’s strategy by collaborating with International Account Managers and Sales Managers to meet Line Unit and goals. Supports a strong work climate and engagement with International Account Managers.
2. Promotes Aftermarket products and services to Caterpillar dealers in an assigned territory.
3. Promotes usage of Cat Card or similar product for parts, service, rental, and all Caterpillar merchandising programs to Caterpillar dealers in an assigned territory, where applicable.
4. Creates and facilitates financial products and systems training for dealer sales, finance, service and administration organizations, as well as local office and support departments.
5. Identifies and develops focus programs and analyzes FPD area metrics to assess dealer needs.
6. Drives improvement in dealer retail finance processes and the customer finance experience between dealer finance management and Line Unit support.
7. Develops and implements a sales strategy by dealer supporting Cat Card, EPP, and other Aftermarket initiatives including, but not limited to CVA, Unsecured and Secured Rebuild/Repair financing options.
8. Develops and maintains relationships in support of International Account Managers and key dealer personnel, Caterpillar partners and FPD employees to drive Caterpillar enterprise strategic objectives and increase customer loyalty. Champions services provided by FPD, CFAS and CFIS.
9. Analyzes area results, assists with gathering competitive intelligence information, identifies gaps and implements necessary improvement plans to meet business goals and objectives. Creates and delivers presentations.
10. Promotes Caterpillar enterprise business unit, dealer and FPD alignment.
11. Fully leverages Sales Excellence tools and MBD/Dealer collaboration to segment customers and assist in building an effective coverage and calling strategy
12. Participates in accomplishment of continuous improvement objectives for the department. Progress toward accomplishment of these is measured through maintenance of necessary measurements and analysis of associated data. Participates in the identification of problem areas and development of resolutions to address them
13. Focus and participation in 4DX, Sales Excellence and Asset useful life reporting and analysis.

14. Assist team in operational, sales support and portfolio activities with local line units.

**JOB REQUIREMENTS**:
**SKILLS, ABILITIES, AND KNOWLEDGE**:
1. Thorough ability to understand the drivers of dealer satisfaction.
2. Thorough understanding to create and develop Cat Merchandising programs.
3. Thorough understanding of Cat Financial systems.
4. Proven knowledge of and the ability to leverage SFDC.
6. Demonstrated ability to analyze the financial status of customers.
7. Thorough knowledge of finance/leasing produ

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