Multi-property General Manager, Santiago Marriott

hace 1 semana

Santiago de Chile Marriott International, Inc A tiempo completo

**Job Number** 23131909

**Job Category** Property Leadership

**Location** Santiago Marriott Hotel, Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** Y

**Position Type** Management

**JOB SUMMARY**

Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of a designated cluster of properties. As General Manager of the properties, responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Leads the leadership teams in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers through personal involvement in the sales process. The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Position serves as the principal interface with property ownership and establishes relationship as a business partnership. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. Responsible for the overall performance of a designated cluster of managed properties and oversees all activities associated with the pre-opening processes for new build units. In addition, the position is responsible for sales and revenue generation for all units within the cluster.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.

**CORE WORK ACTIVITIES**

**Leading Operations and Department Teams**
- Sets goals and expectations for direct reports using the performance review process.
- Identifies leadership management on the property.
- Inspires and motivates team to achieve operational excellence.
- Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results.

**Managing and Sustain Sales and Marketing Strategy**
- Develops deployment strategies to market property in order to continue to grow market share.
- Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies.
- Ensures focus is on proactive selling as well as reactive selling.
- Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position.

**Managing Responsibilities with Property Stakeholders**
- Assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager’s position as the point person for the owner.
- Manages an effective balance between the owner's interests and the company’s interests.
- Understands the owners' perspective and ROI expectations.

**Managing Profitability**
- Identifies key drivers of business success and keeping the team focused on the critical few to achieve results.
- Reviews sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the properties in the market.
- Champions change in order to insure property is profitable.

**Maintaining Revenue Management Goals**
- Supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance.
- Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year.
- Oversees the alignment of revenue strategies amongst the area properties.
- Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy.

**Managing Property Operations**
- Holds staff accountable for successful performance.
- Utilizes an “open door” policy.
- Communicates a clear and consistent message regarding property goals to produce desired results.
- Fosters employee commitment to providing excellent service.

**Managing and Conducting Human Resources Activities**
- Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
- Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
- Creates appropriate de

  • Clerk-reservations Multi-property

    hace 3 semanas

    Santiago de Chile Marriott International, Inc A tiempo completo

    **Job Number** 23013259 **Job Category** Reservations **Location** Santiago Marriott Hotel, Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

  • Supervisor-reservations Multi-property

    hace 3 semanas

    Santiago de Chile Marriott International, Inc A tiempo completo

    **Job Number** 23013257 **Job Category** Reservations **Location** Santiago Marriott Hotel, Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....

  • Mgr-purchasing-multi Property

    hace 2 semanas

    Santiago de Chile Marriott International, Inc A tiempo completo

    **Número de Empleo** 23144844 **Categoría de Empleo** Finance & Accounting **Ubicación** Santiago Marriott Hotel, Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador...

  • Executive-sales Multi-property

    hace 2 semanas

    Santiago de Chile Marriott International, Inc A tiempo completo

    **Job Number** 23112052 **Job Category** Sales & Marketing **Location** Santiago Marriott Hotel, Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a role...

  • Mgr-purchasing-multi Property

    hace 2 semanas

    Santiago, Metropolitana, Chile Marriott International, Inc A tiempo completo

    Número de Empleo Categoría de Empleo Finance & AccountingUbicación Santiago Marriott Hotel, Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Management Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la...

  • Executive-sales Multi-property

    hace 2 semanas

    Santiago, Metropolitana, Chile Marriott International, Inc A tiempo completo

    Job Number Job Category Sales & Marketing Location Santiago Marriott Hotel, Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management ***Assist management in training and motivating employees; serve as a role model. Follow all company policies...

  • Assistant General Manager I

    hace 2 semanas

    Santiago, Metropolitana, Chile Marriott International, Inc A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Santiago Las Condes, Avenida Kennedy 5601, Santiago, Region Metropolitana de Santiago, Chile VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the General Manager in all aspects of Food & Beverage and Rooms Operations including...

  • Specialist-property Admin

    hace 3 semanas

    Santiago de Chile Marriott International, Inc A tiempo completo

    **Job Number** 22216681 **Job Category** Administrative **Location** The Ritz-Carlton Santiago, El Alcalde 15, El Golf Las Condes, Santiago, Region Metropolitana de Santiago, Chile **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Property Administrative Specialists play an important role in a...

  • Mgr-property Systems

    hace 2 semanas

    Santiago, Metropolitana, Chile Marriott International, Inc A tiempo completo

    Job Number Job Category Information TechnologyLocation W Santiago, Isidora Goyenechea 3000, Santiago, Region Metropolitana de Santiago, ChileSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAs a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business...

  • Commercial Property Manager Junior

    hace 3 semanas

    Santiago de Chile SYREN S.A A tiempo completo

    Commercial Property Manager Junior Location: Remote Schedule: Mon-Fri Language(s) Required: English Job Summary (Indeed Application): Skilled and experienced Commercial Property Jr. responsible for overseeing and assistant commercial properties, ensuring operational efficiency, and tenant satisfaction, and maximizing property value. The Commercial...

  • Prevencionista de Riesgos

    hace 3 semanas

    Santiago de Chile Marriott International, Inc A tiempo completo

    **Job Number** 23144757 **Job Category** Loss Prevention & Security **Location** Santiago Marriott Hotel, Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Patrol all areas of the property; assist guests with room access....

  • Attendant-bellstand

    hace 3 semanas

    Santiago de Chile Marriott International, Inc A tiempo completo

    **Job Number** 23030742 **Job Category** Rooms & Guest Services Operations **Location** Santiago Marriott Hotel, Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet and escort guests to rooms. Open doors and assist...

  • Attendant-bellstand

    hace 3 semanas

    Santiago de Chile Marriott International, Inc A tiempo completo

    **Job Number** 23107426 **Job Category** Rooms & Guest Services Operations **Location** Santiago Marriott Hotel, Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet and escort guests to rooms. Open doors and assist...

  • Quality Market Manager, Chile

    hace 2 meses

    Santiago de Chile Marriott International, Inc A tiempo completo

    **Job Number** 23085654 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** Chile Office, Av Presidente Kennedy 5741, Santiago, Región Metropolitana de Santiago, Chile **Schedule** Full-Time **Located Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Market Quality Manager partners with the...

  • Property / Facility Manager - Santiago

    hace 2 meses

    Santiago, Chile Volvo Chile A tiempo completo

    ¿Te ha pasado que tienes muchas buenas ideas, pero no puedes de llevarlas a cabo? En Volvo Group no solo tenemos buen café, también escuchamos a nuestras personas y les animamos a probar nuevas formas de encontrar soluciones innovadoras. Si te esfuerzas por liderar el cambio y quieres contribuir a un clima de trabajo en equipo, multifuncional donde...

  • Property / Facility Manager - Santiago

    hace 4 semanas

    Santiago, Chile Volvo Chile A tiempo completo

    ¿Te ha pasado que tienes muchas buenas ideas, pero no puedes de llevarlas a cabo? En Volvo Group no solo tenemos buen café, también escuchamos a nuestras personas y les animamos a probar nuevas formas de encontrar soluciones innovadoras. Si te esfuerzas por liderar el cambio y quieres contribuir a un clima de trabajo en equipo, multifuncional donde...

  • Specialist-property Admin

    hace 2 meses

    Santiago de Chile Marriott International, Inc A tiempo completo

    **Número de Empleo** 24079779 **Categoría de Empleo** Administrative **Ubicación** The Ritz-Carlton Santiago, El Alcalde 15, El Golf Las Condes, Santiago, Region Metropolitana de Santiago, Chile VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Las Especialistas administrativas...

  • Specialist-property Admin

    hace 4 semanas

    Santiago de Chile Marriott International, Inc A tiempo completo

    **Número de Empleo** 24079779 **Categoría de Empleo** Administrative **Ubicación** The Ritz-Carlton Santiago, El Alcalde 15, El Golf Las Condes, Santiago, Region Metropolitana de Santiago, Chile VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Las Especialistas administrativas...

  • Dir-human Resources-b

    hace 3 semanas

    Santiago de Chile Marriott International, Inc A tiempo completo

    **Job Number** 23207233 **Job Category** Human Resources **Location** Sheraton Santiago Hotel and Convention Center, Ave Santa Maria 1742, Santiago, Chile, Chile VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The Director of Human Resources will report directly to the property...

  • Accountant-general

    hace 3 semanas

    Santiago de Chile Marriott International, Inc A tiempo completo

    **Número de Empleo** 23150235 **Categoría de Empleo** Finance & Accounting **Ubicación** Santiago Marriott Hotel, Av Presidente Kennedy 5741, Santiago, Region Metropolitana de Santiago, Chile VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del...