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Clinical Application Specialist
hace 1 mes
**Job Title**: Clinical Application Specialist
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
**In this role, you have the opportunity to make life better**
**You are responsible for**
- Ensures successful clinical and physician adoption of Philips solutions
- Serves in a consultative role with the customer throughout sales, implementation & adoption to provide for a smooth, effective, and successful implementation of Philips solutions
- Support and advise the salesforce during customer acquisition
- Advise solution architects during solution design and/or scoping in the sales phase
- Delivers clinical consulting services which may or may not be in combination with the implementation of a Philips product or solution
- Participates in the development of new solutions (services and/or product functionality)
- Holds a specialty, or multi-specialty role(s)
- Configures or manages the configuration of Philips solutions to accommodate clinical and/or operational workflow in the customer’s environment
- Conducts workflow analysis and consults on workflow changes that need to occur with the implementation of new functionality or solutions
- Guides the customer in the testing of workarounds, clinical integration and new functionality of Philips solutions
- Coaches and educates customers in the use of complex situations for multiple solutions
- Analyzes the customer’s existing workflow and facilitates proper change management in the clinical or operational environment, ensures proper testing of the system and establishes a comprehensive training plan to provide for a smooth transition of the solution to the customer
- Attends seminars and training sessions necessary to maintain appropriate level of professional competence and/or licensure
- Files required reports and consistently complies with all required Philips processes
**You are a part of**
You are a part of a team Based in Santiago, Chile.
**To succeed in this role, you’ll need a customer-first attitude and the following**
- Bachelor’s degree in a position-relevant program (health science, in Radiology Imaging Applications MR and CT). Possesses position-relevant certifications and licenses.
- 5+ years in medical equipment, MR and CT.
- Strong consultative personality and training background
- Effectively structure problems, design solutions which the customer believes and advocates.
- Efficiently coordinate project resources and tasks to create more leverage; enabling team members to focus more on customer deliverables
- Communicate simply and persuasively to different customer audiences ranging from individual contributors to organizational leadership verbally and in writing, face to face, and from distance
- Quickly develop enduring relationships with customers at all levels to ensure project completion, customer success, and more business; earns respect of team
- Driver license
**Why should you join Philips?**
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
**Why should you join Philips?**
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
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