Director, Client Consulting

hace 3 semanas

Santiago de Chile Visa A tiempo completo

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
Potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes, among others.

Specific responsibilities include
- Drive and execute VCA strategy across the Southern Cone countries, proactively capitalizing on regional opportunities
- Lead consulting initiatives and contribute to closing engagement by identifying potential opportunities with clients.
- Cultivate and manage a pipeline of work with clients, from identifying potential opportunities through scoping the associated engagement
- Deploy frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
- Become a trusted partner to the account executives’ leaders, and a key contributor in nurturing and strengthening client relationships
- Partner with peers in other functional areas (e.g., marketing, sales, risk, innovation, sales) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
- Produce insights and analyses to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment P&L
- Build new solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice
- Drive VCA public face and thought leadership with papers, conferences and seminars.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

**Qualifications**:
**Qualifications**:

- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- Ideally in quantitative field (e.g. engineering, economics, computer science, business administration, finance ).
- 5+ years’ experience working in the payments industry, preferably managing cards portfolios or relevant experience at payments management in consulting firms
- Experience in managing and executing complex projects that requires coordination of other functional teams.
- Executive presence including excellent communication and presentations skills, written and verbal, and ability to communicate at all levels within large organizations
- Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization
- Knowledge of payment schemes, including products, processes, cards lifecycle management
- Passionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
- Fluent English and Spanish (Portuguese is a Plus)

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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