Property and Maintenance Manager

**About Grassy Creek**

Grassy Creek’s diverse portfolio include private homes, commercial spaces, as well as a collection of remote lodges for the adventure travel brand, Eleven Experience. Our lodges, chalets and beach houses are miles from the main road and in unique locations away from the crowd. Each property is carefully designed and crafted, showcasing our distinct style that considers local architecture and cultural aesthetic.

**Position Purpose**

This position is based in Palena and is responsible for the oversight of all Grassy Creek properties in Chile and to assist in all aspects of administrative, operations, and maintenance of the properties. The Property Manager (Chile) is expected to be on site monitoring the properties, be hands on, providing assistance with the ongoing operations, and daily tasks associated with each property. This position oversees the internal full-time maintenance team, their daily activities, and monitors performance.

**Responsibilities/Duties/Functions/Tasks**
- Oversee maintenance team and daily activities, including proactive and reactive maintenance.
- Schedule and coordinate ongoing service and maintaining of property systems.
- Adhere to budgets and purchasing SOP requirements.
- Route correspondence to Grassy Creek leadership and team as needed.
- Manage multiple properties and projects at once.
- Travel to properties in region for frequent property walk throughs and checklist reviews.
- Follow up on repairs, on-going maintenance, and checklists.
- Respond to requests for property assistance, maintenance, and troubleshooting
- Utilize PPM for communication, updates, and approvals with leadership and the Grassy Creek team.
- Manage on-going, short-term, and long-term tasks for each property.
- Submit weekly and monthly updates to Grassy Creek leadership and monitor issues for properties.
- Support and assist with development activities as needed

**Qualifications
- At least 5 years of experience in property management
- Previous hands-on experience in construction/building
- Previous experience in a leadership position
- Strong written and verbal skills
- Exemplary planning and time management skills
- Ability to handle highly sensitive material and information with discretion and confidentiality
- Ability to prioritize and execute efficiently.
- Ability to build collaborative relationships remotely.

**Preferred**
- Advanced written and conversational English and Spanish.

**Work Requirements**
- Must be able to lift 50+ pounds
- Potential weekend and non-business hour meetings and/or site visits.
- Travel will be required
- Driving will be required - need clean driving record and valid driver's license