Bilingual Icg Technology Controls Officer

hace 1 semana

Santiago de Chile Citi A tiempo completo

The Technology Controls Officer is required to manage, implement and maintain a cohesive, effective, efficient, coordinated, and consolidated controls governance model in support of ICG Technology. Working closely with a dynamic business in a large and diverse environment.

**Responsibilities**:

- Independently assess’ risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Governance and oversight may include (not limited to) technology operational risk, risk for example.
- Resolves transactional level escalations coming from the vendor or internal partners
- Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
- Monitors goals are met through performance, risk and relationship oversight of our extended supply chain
- Collaborates to resolve any issues which fall within the terms of the contract.
- Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.

**Qualifications**:

- Experience performing IT Business Analysis, Project Management, or similar work required.
- Minimum of 7 years of experience in Audit, Information Security or Risk Management.
- Awareness and execution of the Risk and Control Self-Assessment (RCSA), Managers Control Assessment (MCA), or other technology self-assessment processes is an advantage.
- Knowledge of service management (ITIL) with previous working experience in process improvements is an advantage.
- Previous experience performing Internal and/or External Audit coordination is an advantage.
- Previous experience in Production Support and Application Development roles is an advantage.
- Industry certifications, such as CISA, CISSP, and PMP would be an advantage.
- Fluent in English and Spanish. Portuguese is an advantage.
- Excellent communication skills written and speaking.

Experience managing people

**Education**:

- Bachelor’s/University degree, Master’s degree preferred.

**SKILLS**
- Superb interpersonal, written, and verbal communication skills
- Good organizational skills, ability to work under pressure and prioritize within tight deadlines while maintaining total accuracy.
- Ability to influence others and quickly earn the confidence of others.
- High level of attention to detail.
- Self-starter and able to work in a diverse, global environment.
- Ability to analyze large amounts of data, decipher items relevant to the development unit covered, and determine corresponding risk.
- Ability to work as part of a team and also independently under own supervision.
- Possess the ability to develop and maintain good working relationships with various levels of management.
- Ability to coordinate/manage initiatives from end-to-end with minor supervision.
- Strong knowledge of Microsoft Office with Excel, Outlook, and PowerPoint skills.
- Strong affinity to manage Control practices demonstrating a pragmatic risk-based approach.

Esta y todas las ofertas de Citigroup Chile Services SPA se encuentran bajo el marco de la Ley N°21.015 que incentiva la inclusión de personas en situación de discapacidad al mundo laboral.
- **Job Family Group**:
Risk Management
- **Job Family**:
Operational Risk
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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