Specialist Technician

**Date**:3 Apr 2024

**Location**: Las Condes, Santiago Metropolitan Region, CL, 7550000

San Isidro, PE, 15047

**Company**:Orica

**About Orica**
- At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.- It’s an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.**About the role**
- Role: Specialist Technician - WebGen
- (Engineer/Rep - Technical Services)
- JR 27103
- Base. Santiago, Chile- This role is responsible for technical expertise in the Through-Life Support team for Orica’s world-first WebGen through-the-earth electronic wireless blasting system. Key activities will include developing and providing 3rd level support to WebGen system field issues, testing faults and planning implementation of fixes and contributing to engineering workload.**What you will be doing**Safety, Health, Environment and Security (SHES)**:

- Actively participates in relevant regulatory requirements, company standards and works safely.
- Participate in safety initiatives, such as Hazard Studies and MHI verification/ assessments

**Business Effectiveness**:

- Provides a customer-centric response to WebGen field issues

**Technology Support and Improvement**:

- Provides 3rd level technical support and rectification across Orica’s WebGen product range
- Provision of technical support to the global business by actively participating in trouble shooting / technical quality investigations, including formal Root Cause Analysis.

**What you will bring**
- 5+ years’ experience in blasting, Electronic Systems and maintenance
- Proven strong analytical, fact-based approach to problem solving.
- Experience with product field technical support, customer engagement, and product development
- Develop support documentation and on-line articles
- Previous experience in Field-Maintenance of electronic equipment
- High Standards and resilience when dealing with SHES requirements.
- Strong communication skills, both verbaland written
- Self-motivated, adaptable, and attentive to details
- Ability to read and understand electronics schematics
- Experience with hazard analysis and safety standards
- Communication link between engineering teams and end users

**Role dimensions**
- No direct reports
- Works closely with Technology development teams in Australia and Canada
- Interacts with Orica technology end users and other internal stakeholders on a global basis.
- Some afterhours meetings are required to accommodate global contacts.
- Some travel to complete field testing.
- Metrics:
- Zero SHES incidents associated with Technology group work activities.
- Active SHES participation in Risk
- Assessments and Change Requests
- Field-support response rate: time to first action & time to resolution
- Project completion

**Your qualifications**
- Opencut & underground experience
- Experience with SAP Preventative Maintenance systems
- Spare parts sourcing and management - assess to ensure form, fit, function.
- Experience with Change Management processes, e.g., risk assessments and Alteration Authority submissions
- Bachelor’s degree in Electronics Engineering, or equivalent with >1 years relevant experience.
- Team-oriented and works collaboratively to achieve team goals, and maintains a positive attitude
- Ability to effectively prioritize and execute tasks to deadlines
- C and LabVIEW programming and embedded development tools or CAD experience
- Analogue & Digital circuit analysis and design, including embedded microcontroller, DSP, and embedded peripherals.

**How you shape and influence others**
- Demonstrates courage, resilience and flexibility
- Strong reputation for integrity, ethics, personal values and solid character
- Strong stakeholder management, interpersonal & communication skills
- Self-aware and open to feedback
- Work effectively across business unit
- High level decision making ability
- Able to manage multiple tasks within deadlines and work independently

**What we offer**
- As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.- You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.**We respect and value all**
- Orica promotes and fosters a culture of inclusion and Equal O