Site Reliability Engineer Career

hace 2 semanas

Providencia, Chile Equifax A tiempo completo

S/he participates in weekly Product Support ticket reviews with internal stakeholders and Decision Management core team.
- Support Engineer frequently interacts with stakeholders, delivers support and technical information as needed.
- Professionally respond to Product support tickets and requests on a timely manner.
- Follow agile best practices and maintain/improve the work of the agile team.
- Constantly keep up with the Development Agile Release activity.
- Documents research, stakeholder communication and issue resolution via Runbooks and assists in improving support efforts.
- Coordinate with Development, Product Owners, Configuration Management and QA to follow through ticket resolution, testing, deployment of fixes into higher environments.

What experience you need
- Bachelor's degree in computer science, information technology or equivalent with relevant 5+ years of industry experience
- OR Master’s degree in computer science, information technology or equivalent and 4-5 years of industry experience
- Proven aptitude for learning and keeping up with latest Technology.
- Experience with any cloud platform e.g. GCP(preferred), AWS, Azure.
- Strong troubleshooting and debugging skills
- Comprehends and gains competency with multiple Decision Management Products/services
- Good understanding of Java coding fundamentals and open source technologies.
- Excellent verbal and written communication skills
- Strong team player works with stakeholders, internal teams, peers and management professionally.
- Experience using tools such as Elk stack especially ElasticSearch, Logstash, Kibana, Splunk etc.; Java, J2EE, REST, XML, SQL, JDBC, JSF, Angular, Web services, JUnit; JIRA, Service Desk; Eclipse, Jenkins, Go-CD, Maven; Git/stash; Tomcat, Spring; Cloud technology / AWS
- Experience with data pipelines (ETL/ELT), Kafka, Big Data, Postgres, MySQL, NoSQL databases (e.g. Cassandra, Hadoop, MongoDB, Neo4J)
- Experience working in financial services, financial crimes or fraud detection is a plus.

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