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Processing Analyst Trainer
hace 1 mes
Company Description
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.
**Job Description**:
A successful Processing Analyst Trainer is an experienced professional on consumer credit batch projects involving prescreen, account review, and archive products and processes. This individual will help to onboard, train and mentor new Processing Analysts (PAs) as well as serve as a mentor/SME for senior PAs and PA management.
To be successful, this individual must establish, build, and leverage partnerships across multiple business units to configure innovative solutions and promote internal synergy.
**Expected tasks**:
- Create, maintain and facilitate training for Processing Analysts.
- Serve as a point of contact for documentation requirements.
- Assists with new product/process implementation.
- Assists with department’s efficiencies and migrations.
- Produce multimedia training material, such as written guides, videos, training activities, games, etc.
- Facilitates and maintains knowledge platforms by using software like: Teams, SharePoint, PowerPoint, Camtasia or other video recorders, Audacity or other audio recorders, Snagit, Kahoot, etc.
- Assist with department quality initiatives.
- Stay on the cutting edge of new products and learning technology.
**Qualifications**:
- Excellent English communication skills, both written and verbal (full professional working proficiency).
- Bachelor’s degree or equivalent experience preferred.
- 2+ years of experience as a Processing Analyst.
- 2+ years of experience in programs like: Prescreen, Account Review, Archive, Portfolio Scoring, Credit Attributes, Batch Credit Processing, Model Validation.
- 2+ years of experience of client facing/consultation roles.
- Strong knowledge of US credit industry.
- Good understanding of FCRA laws, regulations, and related acts.
- Good knowledge of database management concepts and principles.
- Strong knowledge of PC office software and segmentation tools.
- Excellent understanding of logical operands to capture and translate requirements into logical statements.
- Effective analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Background in learning and developments roles - preferred.
Additional Information
Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.
Experian Careers - Creating a better tomorrow together
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