City Operations and Dispatcher

hace 2 semanas

Santiago de Chile Club Feast A tiempo completo

Are you seeking an opportunity with a fast-growing start-up? Club Feast connects companies with their favorite local restaurants and saves them money on their pre-ordered food delivery By reimagining the current paradigm, Club Feast saves companies money, enhances restaurants' profitability, and improves the food delivery experience for all Join our growing team

**The City Operations Role**
We are looking for a motivated individual to join our growing Community Team as a clever and resourceful City Operations Manager. You will work in the trenches of a startup as a member of the close-knit group that drives the company's core activity Delivery Operations. You will serve as the primary point of contact for the growing driver community and internal Operations team.

You will need to be able to do a little bit of everything and do it well. Are you a smart and resourceful self-starter who thrives in a fast-paced environment, and isn't afraid of tackling one task, then the next, then thinks, "What else can I do to help out?" If so, this position will expose you to all departments and allow you to navigate your own road map to success, explore your interests within the organization, and grow with the company.

**Requirements**:
Specific responsibilities include:

- Manage our driver fleet and ensure proper routing and delivery logistics between customers and restaurants
- Retaining effective relationships with large groups of independently contracted delivery specialists drivers, in a way that consistently meets their needs and those of the company
- Help optimize driver growth and scalability
- Work directly with the greater team to continually optimize company operations
- Communicate key insights and proactively make recommendations to senior leadership
- Support the operations team and oversee daily schedule changes to ensure real time driver coverage.

**Experience/Skills**:

- 5 years experience in logistics and operations is preferred
- Process driven with a strong desire to learn and grow
- Some high-growth operations, technology, or startup experience
- Experience reporting on weekly metrics and owning KPIs
- Self-motivated and self-starting - work well independently and possess strong organization and time management skills
- Project management experience in a cross-functional setting
- Bachelor's degree or equivalent experience

**Personal Attributes**:

- English fluency
- Have a friendly, outgoing and engaging personality; people love being around you and you are enthusiastic about your work
- You communicate effectively, clearly, confidently and are patient with others
- You are resilient, comfortable with deadlines, and have a knack for solving ambiguous problems
- You are able to prioritize tasks and delegate when needed
- Strong attention to detail
- Resourceful, friendly, organized, and a master of multitasking
- Strong work ethic - flexible, committed
- Embraces the small company, fast growing culture -team player, sleeves rolled up, can do more with less
- Willing to work on weekends and evenings as needed

**Benefits**
‘Work from wherever’ policy (remote position)
Unlimited Vacation/PTO
Fun, collaborative team where no idea is too big or too small

**Our Commitment to Diversity and Inclusion**:
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Club Feast is an equal opportunity employer.

Pay: $650,000 - $1,000,000 per month

**Experience**:

- Operations: 1 year (preferred)

**Language**:

- English (required)

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