Client Services Analyst I

hace 4 días

Santiago de Chile Experian A tiempo completo

Company Description
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

**Job Description**:
Job Description

Actively works with and supports clients, vendors and Experian staff to provide ongoing data analysis, manage research projects and ensure client orders are processed accurately and punctually per technical specifications. Provides technical support, troubleshooting and implementation.

1. Collaborate with internal and external groups to define process requirements for project.

2. Interpret orders and selects appropriate tools to process orders accurately and efficiently.

3. Enter JCL/program logic into computer to start production process or equivalent actions dependant on computing environment used. May enter SQL scripts into computer to fulfill orders.

4. Monitor accuracy and completeness of all assigned jobs.

5. Troubleshooting and implementing necessary program changes, updates, or additions

6. Communicate status with team members, end users and clients within client expectations.

7. May analyze client data.

8. Process multipile projects at the same and prioritize accordingly

**Qualifications**:
Qualifications
- Bachelor’s degree or equivalent experience required, preferably in the Computer Programmer/Analyst area
- Generally requires 0 - 2 years experience in a data processing or computer operations field. Technical experience,
- Good analytical skills (problem identification and resolution).
- Strong PC skills, may include JCL, mainframe, sql, unix, oracle and DB3 Quest.
- Detail oriented.
- Good organizational skills.
- Good oral and written communication skills.
- Multitasking and Time Management skills

Additional Information**
Culture at Experian**
**Our uniqueness is that we truly value yours.**

Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on

Our benefits include: Medical, life and dental insurance, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, thirteen salary, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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