E-commerce Operations Lead

hace 3 semanas


Santiago de Chile Pro Coffee Gear A tiempo completo

**Pro Coffee Gear,** a rapidly expanding e-commerce company specializing in espresso machines and related parts, is seeking a dedicated and proactive **E-Commerce Operations Lead** to join our team. This remote role is integral to our company's growth and client satisfaction, involving various business-critical functions.

**Responsibilities**:

- ** Quote and Invoice Creation**:Generate quotes and invoices for customers through Shopify, QuickBooks, and other sales channels, ensuring accuracy and timely delivery.
- ** Client Success**: You'll handle queries from clients about their equipment, coordinating professional installation, and addressing any operational issues. This role will require you to work closely with our after sales lead to ensure top-tier client service.
- ** Shipping, Damage & Returns Management**: Oversee shipping logistics and coordinate claims related to damages and returns. You'll manage communication with our clients about these issues and ensure appropriate actions are taken promptly.
- ** After sales Orders**: Post-purchase, you'll assist clients with subsequent orders of related items such as parts, filters, and accessories. This will involve some research and coordination for items not listed on our website.
- ** Process Improvement**:With a unique view of recurring activities, you'll be able to suggest automation and streamline opportunities to increase efficiency within the company.

**Qualifications**:

- Experience in client-facing roles (B2C).
- Strong communication and interpersonal skills.
- Ability to handle complex logistics and operations tasks.
- Proactive problem-solving abilities.
- Familiarity with the E-commerce sector, particularly Shopify and QuickBooks, would be beneficial.
- Knowledge of coffee equipment and industry is a plus.

**Please note**: All applicants must submit their CV in English. CVs in other languages will automatically be disqualified.

At Pro Coffee Gear, we believe in the strength of diversity and equal opportunities for all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



  • Santiago de Chile The Global Talent Co. A tiempo completo

    **E-Commerce Operations Specialist**: **Full-time (40-Hours Per Week), Remote** **About Us**: At** The Global Talent Co.,** we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals. **Key...

  • Quick Commerce Lead

    hace 2 semanas


    Santiago de Chile Cornershop by Uber A tiempo completo

    Cornershop by Uber es una app de servicio de entrega a domicilio que te da tiempo libre, ya que tus pedidos de supermercados y tiendas especializadas se entregan directamente en tu puerta. Somos una empresa de rápido crecimiento que opera en Chile, Brasil, Perú, Colombia, México, Costa Rica, Estados Unidos y Canadá, y desde nuestra adquisición por Uber,...

  • E-Commerce Manager

    hace 3 semanas


    Santiago, Metropolitana, Chile Select Assistants A tiempo completo

    E-Commerce Manager - Scale Our Walmart Marketplace to the Next Level Are you a data-driven e-commerce expert who knows how to scale Amazon success onto Walmart? Do you thrive in an environment where automation, efficiency, and strategic growth are the priorities? If you're looking for a high-impact, work-from-home opportunity where you can ...


  • Santiago, Metropolitana, Chile FLSmidth A tiempo completo

    We are seeking a Commercial Operations Lead to join our team at FLSmidth. As a lead, you will be responsible for overseeing commercial operations across multiple territories, ensuring seamless execution of sales strategies and delivering business results.The ideal candidate will have a proven track record of success in sales leadership, with a strong focus...


  • Santiago, Metropolitana, Chile Palo Alto Networks A tiempo completo

    Security Operations Transformation LeadPalo Alto Networks is committed to helping organizations achieve their security transformation goals. We are seeking a skilled Security Operations Transformation Lead to join our team.As a Security Operations Transformation Lead, you will play a key role in defining technical solutions that secure customers' key...


  • Santiago, Metropolitana, Chile Select Assistants A tiempo completo

    E-Commerce Manager - Scale Our Walmart Marketplace to the Next Level Are you a data-driven e-commerce expert who knows how to scale Amazon success onto Walmart? Do you thrive in an environment where automation, efficiency, and strategic growth are the priorities? If you're looking for a high-impact, work-from-home opportunity where you can ...


  • Santiago, Metropolitana, Chile Everest Re Group, A tiempo completo

    About the CompanyEverest Re Group is a leading global Reinsurance and Insurance organisation with extensive product and distribution capabilities, a strong balance sheet, and an innovative culture.The company seeks to hire a highly skilled and experienced Head of Financial Operations to lead and oversee all financial operations for its Chilean market.This is...


  • Santiago, Metropolitana, Chile Select Assistants A tiempo completo

    Job DescriptionWe are seeking an experienced E-Commerce Manager to take full ownership of our Walmart marketplace expansion. This is a high-level, results-driven role where you'll be responsible for scaling operations, optimizing listings, and maximizing performance through strategic decision-making.Main Responsibilities:Marketplace Growth:Expand our proven...


  • Santiago, Metropolitana, Chile McFadyen Digital A tiempo completo

    Job DescriptionJob Title: BigCommerce Developer/Lead/ArchitectLocation: Remote, LatamType: Full-timeWe're seeking a highly skilled and experienced BigCommerce Lead to join our team. As a technical lead, you'll drive the development and management of our BigCommerce-based e-commerce platform.Your responsibilities will include collaborating with...

  • Senior Developer

    hace 5 días


    Santiago, Metropolitana, Chile McFadyen Solutions, Inc. A tiempo completo

    E-Commerce Platform Lead WantedFull-timeWe are a leading provider of e-commerce marketplace solutions looking for an experienced BigCommerce developer to lead our e-commerce platform efforts. The ideal candidate should have a strong technical background, a deep understanding of e-commerce best practices, and experience leading development teams.The...


  • Santiago, Metropolitana, Chile Schneider Electric Gruppe A tiempo completo

    Job SummaryWe are seeking a highly experienced and skilled Senior Site Operations Lead to join our team at Schneider Electric Gruppe. As a key member of our operations team, you will be responsible for managing multiple construction sites and leading a team of site supervisors.ResponsibilitiesLead and manage multiple construction sites to ensure effective...

  • E-Commerce Architect

    hace 5 días


    Santiago, Metropolitana, Chile McFadyen Solutions, Inc. A tiempo completo

    BigCommerce Developer/Lead/Architect (Remote)Full-timeMcFadyen Digital is a leading advisor and implementer of e-commerce marketplace solutions with a proven track record of building platforms that generate billions of dollars in gross merchandise value (GMV). We're honored to have supported 10% of the Fortune 500 with their digital marketplace...

  • EHS Operations Lead

    hace 4 días


    Santiago, Metropolitana, Chile Google Inc. A tiempo completo

    About This OpportunityGoogle Inc. is proud to offer a challenging and rewarding opportunity as an EHS Operations Lead.In this role, you will be responsible for leading complex, multi-disciplinary projects from start to finish, working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with...


  • Santiago, Metropolitana, Chile Puratos A tiempo completo

    About the Job: As an Operations and Maintenance Lead at Puratos, you will have the opportunity to make a meaningful impact on our organization's success. If you are a seasoned professional with a passion for operations management, we encourage you to apply.Responsibilities: Facility Management: Oversee the day-to-day operations of our facility, including...


  • Santiago de Chile S&M Consulting Group A tiempo completo

    En S&M Consulting Group nos encontramos en la búsqueda de un profesional para el cargo de Site Operations Excellence Lead, para importante empresa transnacional del rubro de las bebidas y alimentación, el mismo se encargará de determinar prioridades para el plan comercial estratégico y operativo, identificando oportunidades para administrar, planificar e...


  • Santiago, Metropolitana, Chile Amazon A tiempo completo

    Data Center Facility Operations LeadWe are seeking a highly skilled and experienced Data Center Facility Operations Lead to join our team. As a key member of our operations group, you will be responsible for ensuring the overall availability and reliability of our data center operations.Key Responsibilities:Manage shift technicians, senior shift technicians,...

  • E-commerce Analyst

    hace 1 semana


    Santiago de Chile Merama A tiempo completo

    **About Us** Merama's mission is **to become the best and largest online group of brands in Latin America**. Our business model consists on acquiring consumer goods brands across Latin America and accelerate growth on e-commerce and marketplaces together with the leading merchants. We're a young company with more than 20 brands and 300 people around LATAM...


  • Santiago, Metropolitana, Chile Pager A tiempo completo

    About the OpportunityThis is a unique opportunity to join PagerDuty as a Global Sales Operations Lead and contribute to shaping our sales operations strategy.Key ResponsibilitiesDesign and implement a world-class, global Salesforce environment to drive sales efficiency and effectiveness.Collaborate with cross-functional teams to develop and execute sales...

  • Team Lead, Operations

    hace 2 semanas


    Santiago de Chile Evo Payments A tiempo completo

    Team Lead, Operations El Líder de Cadena de Suministro es responsable de administrar y supervisar todas las actividades relacionadas con la cadena de suministro de operaciones de la empresa. Su objetivo principal será optimizar las operaciones de la cadena de suministro y garantizar la entrega oportuna y eficiente de nuestros productos (POS, SIMs,...


  • Santiago de Chile Purolabs A tiempo completo

    **Job Title: E-Commerce Marketing Manager (DTC)** **Location**: Remote (UK Timezone) **Work Schedule**: Monday - Friday, 9:00 AM to 5:00 PM (GMT) **NOTE: INDEPENDENT CONTRACTOR POSITION** Are you an experienced Digital Marketing Manager with a passion for driving growth in the DTC e-commerce space? Are you looking for a fully remote role that allows you to...