Homeowner Experience Specialist

hace 2 semanas

Santiago de Chile Vacasa A tiempo completo

**Why Vacasa**

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.

**What we're looking for**

**_ Please ensure that you upload an English version of your resume / C.V._**

**Compensation**
- $15,360,000.00 CLP / year
- More benefits and company perks information below

**What you'll do**
- Be responsible for making sure our owners get fast, professional answers to their often complicated questions.
- Be at the forefront of the company working in a fast-paced, dynamic environment as the go-to person for our owners and field staff.
- Work alongside and collaborate with our many internal departments to provide information back to owners on a regular basis.
- Answer questions or concerns about homeowners accounts, including: revenue management and property performance, finances, calendar management, account-related programs, online account, and contracts
- Other duties, as assigned

**What you'll need**
- Outstanding verbal and written communication skills
- Excellent organization and time management skills
- Ability to handle difficult conversations with grace
- Creative problem solving
- Comfortable using G Suite
- Adaptability in a fast paced and constantly changing work environment
- Work effectively both independently and as a member of the team
- Ability to multi-task and use a variety of systems and tools

**What you'll get**
- Career advancement opportunities
- Employee discounts
- All the equipment you'll need to be successful
- Great colleagues and culture
- Hybrid work (Within Chile)
- Extended Health Benefits
- APV
- Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited._
- An offer of employment for this role will be contingent upon the successful completion of a background check._
- #LI-Remote_

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