Virtual Receptionist

**About Our Company**:
Starry Solutions provides exceptional virtual receptionist services, tailored to the unique needs of small businesses. Our team acts as a seamless extension of their company, building relationships with their clients and fueling their growth. We offer a supportive and collaborative remote work environment.

**Job Summary**:
**Responsibilities**:

- Answer incoming calls promptly and with a positive, helpful attitude
- Accurately capture caller information and messages, ensuring timely delivery
- Address basic client questions according to established guidelines
- Schedule appointments and/or transfer calls
- Collaborate with team members to ensure exceptional service standards are consistently met

**Required Skills**:

- Fluency in English (written and spoken) is essential
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work independently in a remote setting with mínimal supervision
- Computer proficiency and typing skill
- Availability to work during US business hours

**Experience**
- 1+ years of customer service or receptionist experience (previous remote work experience is a plus).

**Preferred Experience**:

- Prior customer service experience, particularly in a phone-based role
- Familiarity with CRM software or appointment scheduling tools

**Required Equipment**:

- Computer with the ability to run Chrome or our phone software’s desktop app
- Strong, reliable WiFi
- Headset with microphone
- Quiet and distraction-free workspace

**What We Offer**:

- Competitive salary aligned with experience
- Wifi stipend
- Be apart of a collaborative and supportive team environment
- Potential for growth within our expanding company

**How To Apply**:
**Equal Opportunity Employer**:
Starry Solutions LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit, based factors.

Pay: $500,000 - $800,000 per month

Application Question(s):
**Education**:

- Bachelor's (preferred)

**Experience**:

- remote work: 1 year (preferred)
- customer service: 1 year (required)

**Language**:

- English (required)
- Spanish (required)