Onboarding Project Manager

hace 2 semanas


Santiago de Chile Buyapowa A tiempo completo

**Dear new Onboarding Project Manager,**

It's funny to think you're reading this, even though we haven't actually met yet. But, given that you're the new PM who's going to take our amazing team to the next level, we just wanted to say hi. Devin, our VP of Operations is especially excited to meet you - first because he's great and a pleasure to work with but, secondly, because he knows just how fascinating a time this is to be joining Buyapowa, as we enter our biggest ever period of worldwide growth.

So, welcome to Buyapowa, new Onboarding Project Manager. We can't wait for you to start

**This is what makes Buyapowa Buyapowa**:
Traditional marketing is dead. That's why we're building what comes next - a whole new channel to attract and acquire customers that reflects the way that people discover, fall in love and shop with today's leading brands.

We're thrilled that more and more clients including BT, Vodafone, Formula 1, HSBC, Centrica, and Ralph Lauren are joining Buyapowa on this adventure, each and every day. But, cards on the table, when we started out over 10 years ago, we had no idea we'd become the global leader in what we do. And, while we've got huge plans for the years ahead, we're just as excited by the unknown future as we are by the storied past.

We think these things are pretty obvious, but we're a bit grossed-out that no one else is really saying them:

- No one wants to be compelled to commute into an office anymore. That's why, while Buyapowa has offices around the world (and we love getting together face-to-face), we're fully committed to the virtual workspace, and we're delighted that our team gets to work wherever in the world they call home.
- No one's worked at Buyapowa until they work at Buyapowa. So, while we value experience, we know that the greatest experience you can have is the experience you'll gain once you start working with us.
- No one stops being talented just because they're in their 50s or 60s. We love fresh ideas, but we don't have a weird youth fetish like some other employers.
- That said, Mozart was composing classics when he was only five years old. So, if you're just starting out on your journey, that's amazing too.
- Apparently, the average person changes career 5-7 times over the course of their working life. Between you and us, we think that might be BS, but either way: we don't care if this is your first and only career or you're embarking on change number 5, 6 or 7. If you've got the talent, we want you.
- We actively celebrate all forms of diversity, and we'll love the way you look, the things you believe in, the life you live and the people you love.

So, that's us. We love building the future and we love the people we're building the future with. If you're the future-building kind, and you've got the smarts to back it up, the job's already yours.

**The role**:
We are looking for an Onboarding Project Manager to join our team, specifically to lead the onboarding process for our growing pipeline of Spanish and LATAM clients.

As a member of our Onboarding team, your main objective is to own the end-to-end management of a variety of client projects. These projects can vary widely in scope and complexity, and will often require interaction with a number of different constituents, both within the client organization and internal to Buyapowa.

With our platform being used for diverse campaigns by a growing client base of large brand names this role will demand agility, high levels of organization, excruciating attention to detail, and the ability to manage multiple projects at one time.

**What you will do**:

- Own the end-to-end process of discovery, strategic advisory, technical integration, content creation, goal setting, validation, and go-live of client onboarding projects. These projects will include both add-on projects for existing clients and the onboarding of new clients.
Become proficient with our platform in order to assess and evaluate client requirements.
- Create and maintain project documentation, ensuring the platform / campaigns are delivered to agreed scope and timelines.
- Manage the involvement of Buyapowa internal constituents in the Onboarding process, including:

- Product management
- Software development
- Sales
- Client Success
- Senior management
- Manage and drive the workstreams of the client, including owning and delivering client facing kickoff, discovery, project, and handover meetings.
- Gather Client requirements in accordance with capabilities and features available in our platform.
- Collaborate with Solution and Technical engineers to define and improve the integration workflow.
- Stay abreast of new platform features and product updates.

**You are**:

- Absolutely fluent in both English and Spanish, written and spoken. Extra credit for technical literacy in both languages
- The ability to speak and write French would be a bonus, even if you're not fluent
- Located in a timezone that enables you to work with clients i



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