Lead Data Analyst

hace 6 meses

Santiago de Chile Ailet A tiempo completo

We’re **Ailet, **a leading tech company providing high-tech services to the FMCG/Retail sector using image recognition technologies to boost sales efficiency. Our solutions grant real-time measurements of the most relevant shelf indicators. We help brands to know what’s happening in-store and how to improve sales performances.

Ailet is a global player collaborating with the strongest brands in the FMCG community. We already worked with Danone, Nestlé, Pepsi, Coca-Cola Andina, Heineken, Mars, Kraft Heinz, and P&G. We have more than 30 clients Worldwide in more than 25 countries.

We seek a **Lead Data Analyst **to join our LATAM Team and **contribute to the company's expansion into international markets, **with a deep understanding of advanced analytical techniques, product algorithms, neural networks, and business acumen of product categories. The primary focus of this role is to ensure client success by developing and implementing innovative processes that enhance the quality and reliability of final analytics on SaaS projects within the Retail channel.

**Responsibilities**:

- Ensure the client’s success by developing and implementing new processes in the Retail and maintaining the quality of final analytics SAAS projects of the Retail channel: input speed, recognition accuracy, correctness of the entered metrics and settings;
- Develop a methodology for working on projects in the Retail direction, aligning with industry best practices and the evolving needs of clients;
- Organize the work of data markup operator and junior analysts, ensuring the quality of analytics of the provided data;
- Foster effective communication channels between Customer Success Managers (CSM), Level 3 Analysts, Data Analysts, and Clients to optimize the overall client experience;
- Maintenance of SaaS projects in the Retail direction, contributing to stable client satisfaction and retention;
- Timely adaptation of products to meet evolving client needs, leading to improved service quality;
- Facilitation of Customer Success through the client's ability to maximize business efficiency using our products and services, ultimately contributing to revenue growth.

**Requirements**:

- Native/Fluent Spanish and knowledge of Portuguese will be a plus;
- Upper-Intermediate English;
- Experience in FMCG, Pharma or Retail and/or IT B2B SaaS;
- Experience working with large amounts of information (analytical data);
- Ability to analyze, interpret, cleanse, and structure information, find patterns, and draw conclusions;
- Analytical skills;
- Problem-solving skills;
- Excellent knowledge of Excel (Advanced) and ability to write macros.

**Will be a plus**:

- Experience with Team Management;
- Experience with Project Administration in FMCG;
- Experience working in IT on SaaS projects;
- Experience with data visualization tools (BI);
- Experience with SQL.

**We offer**:

- Competitive payment in USD;
- Performance bonuses;
- Work on your timezone schedule;
- Enjoy your national holidays;
- 28 days of paid vacation per year;
- Work on international projects with multicultural teams;
- Professional development: Inside company training and Performance Reviews.

We’ll be glad to meet you

Please make sure to send your CV in English. The initial interview will be held in English.

**Salary**: $1,100,000 - $1,500,000,000 per month

Application Question(s):

- What is your salary expectation? (monthly in USD)
- Do you have experience in FMCG, Pharma, or Retail, and/or IT B2B SaaS?
- Are you available to work fully remotely?

**Language**:

- Spanish (preferred)
- English (preferred)

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