Customer Service Representative
hace 2 semanas
Nos encontramos en búsqueda de **CUSTOMER SERVICE**
**Ubicación de la vacante**:100% remoto
**Resumen del puesto**:
Los Representantes de Servicio al Cliente son responsables de proporcionar apoyo a los clientes por teléfono y correo electrónico. Será responsable de ayudar a los clientes existentes y potenciales determinando su necesidad de apoyo y facilitando el contacto con la unidad de negocio.
**Responsabilidades generales**:
Establecer una relación adecuada y profesional con los clientes.
Proporcionar información y dirigir las consultas adecuadas a las necesidades identificadas del cliente
Reconocer cuándo hay que escalar las quejas o los escenarios que caen fuera de los límites del soporte a través del proceso establecido
Proporciona apoyo al cliente a través del teléfono y el correo electrónico
**Requisitos del puesto**:
Ingles Avanzado
Experiência con empresas trasnacionales
Se prefiere la experiência previa en centros de contacto
Conocimiento intermedio de PC y Office
Debe tener fluidez en la gramática y ortografía escrita y ser capaz de comunicarse en el estilo de escritura empresarial
**Job Types**: Full-time, Permanent
**Salary**: $1,106,509 - $1,152,614 per month
**Experience**:
- customer service: 3 years (required)
**Language**:
- English (required)
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