Customer Service Representative

hace 7 días


Santiago de Chile SERVIAP A tiempo completo

Nos encontramos en búsqueda de **CUSTOMER SERVICE**

**Ubicación de la vacante**:100% remoto

**Resumen del puesto**:
Los Representantes de Servicio al Cliente son responsables de proporcionar apoyo a los clientes por teléfono y correo electrónico. Será responsable de ayudar a los clientes existentes y potenciales determinando su necesidad de apoyo y facilitando el contacto con la unidad de negocio.

**Responsabilidades generales**:
Establecer una relación adecuada y profesional con los clientes.

Proporcionar información y dirigir las consultas adecuadas a las necesidades identificadas del cliente

Reconocer cuándo hay que escalar las quejas o los escenarios que caen fuera de los límites del soporte a través del proceso establecido

Proporciona apoyo al cliente a través del teléfono y el correo electrónico

**Requisitos del puesto**:
Ingles Avanzado

Experiência con empresas trasnacionales

Se prefiere la experiência previa en centros de contacto

Conocimiento intermedio de PC y Office

Debe tener fluidez en la gramática y ortografía escrita y ser capaz de comunicarse en el estilo de escritura empresarial

**Job Types**: Full-time, Permanent

**Salary**: $1,106,509 - $1,152,614 per month

**Experience**:

- customer service: 3 years (required)

**Language**:

- English (required)



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