Senior Project Specialist

hace 4 semanas

Santiago de Chile DSV A tiempo completo

Job Req Number: 62660
Time Type: Full Time

The role or functions defined for this position are to supervise the operations area coordinator, oversee the warehouses, Cargo Wise system analysis, meet corporate and country KPIs, support and escalate relevant problems and issues with coordinators, management and suppliers. Provide direct support to the project coordinator, supervisor and area manager.

Responsibilities of Senior Logistic Specialist
- Supervise that warehouses comply with safety and operational standards for the correct handling of cargo.
- Implement processes.
- Escalate problems and relevant issues to the area manager.
- Escalate with suppliers when there are service/delay issues.
- Identify and solve obstacles in daily work.
- Maintain internal and external (customers) KPIs according to goals instructed by both Management or Customers.
- Identify and communicate to the Airline Manager if any team is not following the guidelines.
- Travel to the different branches for implementations.

**Duties**:

- Getting involved in cargo damage problems inside the warehouses
- Implement new customers
- Ensure that the distribution teams of the different BRANCHs handle CW files correctly, opening, invoicing, data entry.
- Ensure that the departments follow the processes implemented by the company.
- Conduct training
- Visit customers
- Meet with suppliers
- Reviewing with customers Customer Service customer service

Requirements for the position:
Extensive knowledge of air and ocean freight.
- Easy to deal with and negotiate with.
- Pro-active attitude and leadership skills.
- Ability to: work under pressure, assertive in decision making.
- Flexibility of schedule and to travel as required by the job.
- Responsible, dynamic and collaborative
- English language skills.

**DSV - Global transport and logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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