Senior Adjuster

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Most Loved Workplace®

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Senior Adjuster

PRIMARY PURPOSE: To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Inspects claims and contacts involved parties in a timely manner.
- Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves.
- Examines insurance policies and other records to determine insurance coverage.
- Prepares estimates for cost of repair and/or replacement.
- Conducts interviews with claimant and witnesses regarding submitted claim(s).
- Negotiates and settles both 1st and 3rd party claims.
- Addresses salvage and subrogation as required by the client.
- Maintains client relationships to assure repeated business referrals.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Supports the organization's quality program(s).
- Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. IIA-AIC designation required. Appropriate state adjuster license is required.

Experience

Two (2) years of related experience or equivalent combination of education and experience required.

Skills & Knowledge
- Strong oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Demonstrated commitment to timely reporting
- Strong customer service skills
- Strong interpersonal skills
- Attention to detail and accuracy
- Good time management and organizational skills
- Ability to work independently or in a team environment
- Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

- Must be able to stand and/or walk for long periods of time.
- Must be able to kneel, squat or bend.
- Must be able to work outdoors in hot and/or cold weather conditions.
- Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
- Be able to lift/carry up to 50 pounds
- Be able to push/pull up to 100 pounds
- Be able to drive up to 4 hours per day.
- Must have continual use of manual dexterity.

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.