Solutions Engineer

hace 3 semanas


Santiago, Chile Topsort A tiempo completo

Join us at Topsort , a dynamic and innovative Series A startup in the media space that is democratizing the secret of profitable and delightful Google and Amazon style advertising via simple, auction-based products that leverages newest technology in machine learning.

With a vision to redefine media consumption, we're on our way to becoming the next big thing in the digital landscape, akin to early Google. We are looking for a Solutions Engineer to be at the forefront of this exciting journey.

Our Culture

At Topsort, we're reshaping the e-commerce landscape with our cutting-edge growth media infrastructure and tools. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed.

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. We thrive on working together, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

Key Responsibilities

What you will do at Topsort

  • Collaborate with the sales team to understand client requirements, propose technical solutions, and create compelling demos and proof-of-concepts
  • Act as a technical expert and trusted advisor to clients, providing guidance and support throughout the sales cycle and implementation process
  • Develop deep knowledge of the Topsort platform, APIs, and integration capabilities to effectively communicate our value proposition and technical advantages
  • Work with the product and engineering teams to provide feedback on client needs, identify opportunities for improvement, and contribute to the product roadmap
  • Assist in the development of technical documentation, user guides, and training materials to facilitate client onboarding and adoption
  • Troubleshoot technical issues and provide prompt, effective solutions to ensure client satisfaction and successTopsort’s platform;

What we expect from you

  • Bachelor's degree in Computer Science, Engineering, or a related field
  • 3+ years of experience in a technical customer-facing role, such as solutions engineering, technical consulting, or sales engineering
  • Strong programming skills in languages such as Python, Java, or JavaScript
  • Experience with RESTful APIs, web technologies, and cloud platforms
  • Familiarity with digital advertising concepts, ad serving technologies, and e-commerce platforms is a plus
  • Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
  • Proven ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment
  • Willingness to travel occasionally for client meetings and events

What is it like to work at Topsort?

  • Silicon Valley to the World : We were born in the pandemic by Stanford and Harvard alum cofounders who offers remote-working options with coworking memberships and (at least) once a year in person offsite gathering. You’ll be welcomed by coworkers in 11 countries that all bring a unique perspective to the company from day 1.
  • Valued for Your Individuality: From personalized birthday gifts to work anniversaries, and management training program or in-person gatherings or career talks and mentorships, part-time DJs and tik-tok vloggers are also commercial leaders and technical staff at Topsort. We don’t take management with a cookie cutter approach - but rather we cherish your quarkes and think it makes us stronger.
  • Constant Improvement : The best way to grow is by doing, Topsort team is made of action-driven, intelligent, and curious individuals who are constantly seeking improvements and reinventions that lead to be a better output and never content with the status quo.
  • Embrace a Sports Team Mentality: We are all helpful and collaborative internally. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as team.
  • Direct and Speedy : We give candid feedback, push each other to set higher goals and produce more impact by always thinking “how do we do this faster and better”
  • Employee Stock Option Plan: Because we believe every person who is joining an early stage fast growing startup should be incentivized as the company grows.
  • Of course, 401k, dental, medical and vision insurance - and we continually add to our benefits package based on employee preferences and feedback, ensuring that we take care of our team in the best possible way

Topsort is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you ready to apply? Email HR@TOPSORT.COM

#LI-REMOTE

#LI-FT

#LI-FULLTIME

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