Sales Support Engineer
hace 2 semanas
3 days ago Be among the first 25 applicants
ADvendio is a leading Salesforce-powered solution that combines media selling and buying technologies in one complete management platform. Some of the best-known retailers, along with prominent names in global media, agency, OOH, and internet-based sectors rely on our solution every day to power their omnichannel advertising.
Overview:
The Solution Engineer collaborates with the sales team by acting as a technical expert in customer presentations. In addition, they determine the technical requirements to meet client goals and act as a liaison between the organization's sales/business development, customer success, and engineering groups. They also respond to requests for information or proposals from customers, considering solutions based on customer requirements and supplying the technical details of proposed solutions.
Responsibilities include:
- Collaborating with the sales team on all strategic and technical aspects of a sales cycle.
- Gathering customer needs and translating them into tailored ADvendio and Salesforce-based solutions.
- Preparing and delivering value-based technical presentations and demonstrations to clients.
- Creating technical proposals and responding to client RFPs and RFIs.
- Working closely with the product and development teams ensuring that solutions are aligned with the company's offerings and capabilities.
- Providing technical support during the sales cycle, addressing customer queries and concerns.
- Contributing to maintaining and enhancing the company's product knowledge base by ensuring that sales materials are consistently up to date, accurate, and reflect the latest product developments.
- Performing test data migrations to assist in demonstrating system functionality to prospects.
- Maintaining and managing the CRM system (leads and prospect data, visit reports, and the database of RFI proposals responses).
- Keeping up to date with the latest ADvendio features and industry trends to support client discussions and offer innovative solutions.
- Supporting the marketing team by providing technical insights for content development, such as white papers, case studies, and blog posts.
- Collaborating with the sales team to identify cross-sell and upsell opportunities.
- Making business trips for client meetings, workshops, or industry events.
- Leading strategic client projects, ensuring technical accuracy and alignment with business goals.
- Supporting and leading Junior employees within the team.
Qualifications:
- Bachelor's degree in Computer Science, Information Systems, or a related technical field.
- Proven experience of 3+ years in a pre-sales environment for enterprise customers, preferably in the SaaS industry.
- Excellent written and verbal English communication skills, with the ability to distill complex concepts into clear and engaging messaging.
- Demonstrated ability to collaborate effectively with cross-functional teams and drive projects to successful completion.
- Analytical mindset with the ability to use data to make informed decisions and measure campaign effectiveness.
- Self-starter with a proactive attitude.
- Experience in the media or technology industries is considered a plus but not required.
Mid-Senior level
Employment typeFull-time
Job functionSales, Consulting, and Information Technology
IndustriesSoftware Development, Advertising Services, and Business Consulting and Services
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