Guest Service Officer
hace 2 semanas
The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities.
QUALIFICATIONSMinimum hiring, language and physical requirements to perform the job.
Hiring Requirements:- Minimum one-year experience in a customer contact position within the hotel field or related industry.
- Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.
- Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
- Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
- Ability to operate basic office equipment, including telephones, computers and copy machines.
- Completion of high school or basic education equivalency preferred.
- Must be willing to work onboard for 5-6 months.
- Required to speak English clearly and distinctly.
- Aptitude to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
- Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential.
-
CCI Guest Services Officer
hace 1 semana
Santiago, Metropolitana, Chile Royal Caribbean Group A tiempo completoGet AI-powered advice on this job and more exclusive features.Recruitment Coordinator | Strategic Sourcing | Global Talent Acquisition - ShipboardThe Guest Relations Officer owns each guest interaction, follows up on experience, and offers a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the...
-
Guest Service Expert
hace 1 semana
Santiago, Metropolitana, Chile The Ritz-Carlton A tiempo completoPOSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal....
-
Exceptional Guest Experience Specialist
hace 7 días
Santiago, Metropolitana, Chile The Ritz-Carlton A tiempo completoThe Ritz-Carlton is renowned for its commitment to excellence and dedication to providing world-class service. As a Guest Service Expert, you will embody these values and strive to exceed guest expectations at every turn.Key ResponsibilitiesDeliver exceptional guest service by responding promptly to guest inquiries and resolving issues efficiently.Work...
-
Luxury Service Ambassador
hace 1 semana
Santiago, Metropolitana, Chile The Ritz-Carlton A tiempo completoAt The Ritz-Carlton, we take pride in delivering exceptional guest experiences that leave a lasting impression. As a Guest Service Expert, you will play a critical role in creating memorable encounters for our guests.Job SummaryWe are seeking a highly skilled and attentive individual to join our team as a Guest Service Expert. In this role, you will be...
-
Guest Experience Coordinator
hace 4 días
Santiago, Metropolitana, Chile Royal Caribbean Group A tiempo completoJob Summary:The Royal Caribbean Group is seeking a highly skilled Guest Experience Coordinator to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences through proactive and responsive service. Your primary goal is to ensure that every guest interaction is positive and memorable.Key...
-
Hospitality Service Professional
hace 4 días
Santiago, Metropolitana, Chile Royal Caribbean Group A tiempo completoAbout the Role:The Royal Caribbean Group is seeking a highly motivated and experienced Hospitality Service Professional to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences through proactive and responsive service. Your primary goal is to ensure that every guest interaction is...
-
Customer Service Ambassador
hace 4 días
Santiago, Metropolitana, Chile Royal Caribbean Group A tiempo completoJob Description:As a Customer Service Ambassador for the Royal Caribbean Group, you will be responsible for delivering exceptional guest experiences. Your primary goal is to ensure that every interaction with our guests is positive and memorable. This includes addressing any concerns or issues they may have in a timely and professional manner.Key...
-
Luxury Service Specialist
hace 1 semana
Santiago, Metropolitana, Chile The Ritz-Carlton A tiempo completoAbout Our TeamAt The Ritz-Carlton, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis and strive to create experiences so exceptional that long after a guest stays with us, the experience stays with them.Our Commitment to ExcellenceWe pride ourselves on...
-
Luxury Service Professional
hace 1 semana
Santiago, Metropolitana, Chile The Ritz-Carlton A tiempo completoJob DescriptionAs a Guest Service Expert, you will play a critical role in delivering the Gold Standards of The Ritz-Carlton.Create memorable experiences for our guests through attentive service and a deep understanding of their needs.Work closely with the kitchen team to ensure seamless service and high-quality food presentation.Engage with guests...
-
General Service Officer
hace 2 días
Santiago, Metropolitana, Chile United Nations A tiempo completoAbout the RoleWe are looking for a highly organized and detail-oriented Team Assistant to join our Human Resources Section. The successful candidate will provide administrative support to the Associate Staff Development Officer and contribute to the implementation of HR projects and activities.Key ResponsibilitiesPrepare reports, presentations, and other...
-
Grille Service Associate
hace 5 días
Santiago, Metropolitana, Chile HEI Hospitality, LLC A tiempo completoAbout Our TeamHEI Hospitality, LLC awaits you to embark on a journey to exceptional guest service. Our team is passionate about delivering outstanding experiences in the heart of San Ramon. We are committed to creating a welcoming atmosphere where our guests feel valued and cared for.We pride ourselves on offering a competitive compensation package,...
-
At Your Service Agent
hace 3 semanas
Santiago, Metropolitana, Chile HEI Hospitality, LLC A tiempo completoAbout UsSan Ramon Marriott awaits you to join us on the journey to exceptional guest service Tucked away in the urban oasis of San Ramon, surrounded by mountains and Redwood Trees, the hotel is within walking distance to shopping, Fortune 500 companies, and top-notch dining experiences. It is the perfect location for work and play. Be part of a group of...
-
Client Onboarding Officer
hace 1 semana
Santiago, Metropolitana, Chile Pepperstone A tiempo completoThe Pepperstone story started in 2010.We know what it's like to trade the world's markets.Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade.We thrive on progress – for...
-
Beverage Service Specialist
hace 4 días
Santiago, Metropolitana, Chile HEI Hospitality, LLC A tiempo parcialAbout UsAt HEI Hospitality, LLC, we're dedicated to delivering exceptional guest experiences. Our San Ramon Marriott location is situated in a scenic urban oasis, surrounded by mountains and Redwood Trees. Guests can easily walk to nearby shopping, Fortune 500 companies, and top-notch dining experiences.We're passionate about building a diverse and inclusive...
-
At Your Service Agent
hace 2 semanas
Santiago, Metropolitana, Chile HEI Hospitality, LLC A tiempo completoAbout UsSan Ramon Marriott awaits you to join us on the journey to exceptional guest service Tucked away in the urban oasis of San Ramon, surrounded by mountains and Redwood Trees, the hotel is within walking distance to shopping, Fortune 500 companies, and top-notch dining experiences. It is the perfect location for work and play. Be part of a group of...
-
Social Media and Customer Service Specialist
hace 2 días
Santiago, Metropolitana, Chile MPMIL A tiempo completoJob Description:We are seeking a highly motivated and detail-oriented individual to fill the role of Remote Junior Social Media and Customer Service Specialist.Key Responsibilities:Assist the Chief Marketing Officer with various production duties before and during events.Monitor media coverage and industry trends to identify opportunities for...
-
Finance Officer
hace 4 días
Santiago, Metropolitana, Chile FAO A tiempo completoJob Description - Finance Officer (2500934)Job PostingDate Posted: 02/Apr/2025Closure Date23/Apr/2025, 9:59:00 PMOrganizational Unit: RLCJob TypeStaff positionType of Requisition: ProfessionalPrimary LocationChile-SantiagoDuration: Fixed-term: two years with possibility of extensionPost Number: 0125296CCOG Code: 1A01IMPORTANT NOTICE: Please note that Closure...
-
Mgr-Front Office Ii
hace 20 horas
Santiago, Metropolitana, Chile Marriott International A tiempo completoJOB SUMMARY Responsible for all front office functions and staff.Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable.As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure...
-
Finance Officer
hace 4 días
Santiago, Metropolitana, Chile Food and Agriculture Organization of the United Nations A tiempo completoOrganizational SettingThe Regional Office for Latin America and the Caribbean (RLC) is responsible for leading FAO's response to regional priorities for food security, agriculture and rural development through the identification, planning and implementation of FAO's priority activities in the region. It oversees the network of Country Offices and FAO...
-
Telecommunications Service Officer
hace 3 días
Santiago, Metropolitana, Chile NHS National Services Scotland A tiempo completo**Job Overview**NHS Fife has an exciting opportunity for a Telephonist to join our NHS Fife Switchboard team at Victoria Hospital, Kirkcaldy.The successful applicant will be responsible for handling calls and responding to queries using a computerized Switchboard. This role requires excellent communication skills, both written and oral, and the ability to...