Product Support – Engineer
hace 3 semanas
En Robert Walters, estamos en la búsqueda de un Product Support Engineer para una importante compañía tecnológica global especializada en soluciones de Collections & Recovery para su equipo en Chile. El rol tiene como objetivo asegurar el correcto funcionamiento de los productos, brindando soporte técnico avanzado a clientes, resolviendo incidentes complejos y colaborando con equipos internos como Engineering, DevOps y Professional Services. Principales Responsabilidades Análisis y resolución de incidentes técnicos (logs, SQL, APIs, entornos productivos y no productivos). Gestión integral de tickets, asegurando comunicación clara y resolución oportuna. Soporte a aplicaciones web basadas en Java. Manejo de escalaciones desde niveles L1. Trabajo colaborativo con equipos internos y clientes. Participación en turnos on-call y soporte fuera de horario en casos críticos. Mejora continua de procesos y mentoría a perfiles junior. Requisitos Clave 2 a 6 años de experiencia en soporte de aplicaciones o productos. Conocimientos en Windows y Linux, SQL, REST APIs, Java y bases de datos (SQL Server, PostgreSQL, Oracle o MySQL). Experiencia en servidores web/app (Tomcat, Apache, WebSphere). Deseable experiencia en AWS, ETL y sector financiero/collections. Inglés técnico (entorno multinacional). Modalidad: Híbrida, oficina en Chile Reporta a: Head of Americas Product Support Seniority level Entry level Employment type Full-time Job function Information Technology #J-18808-Ljbffr
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Support Engineer
hace 2 semanas
Santiago de Chile Advantage A tiempo completoOur client is s software development company with presence in New York, USA and Santiago, Chile. They are currently seeking a **Support Engineer**to join their Chilean team. Mission: Support is a key area within the company, which takes pride in having a top-notch in-house Customer Success team that ensures a seamless user experience. To further elevate the...
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Senior iOS Engineer
hace 3 semanas
, Región Metropolitana de Santiago, Chile Clutch Canada A tiempo completoA growing technology company is looking for a Senior iOS Engineer to help enhance its popular app and support its expanding user base. This role involves leading product decisions, shipping production code, and collaborating with a dynamic team in a fully remote setting. Ideal candidates will have a strong background in Swift and SwiftUI, experience with...
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Product Service Engineer
hace 2 semanas
Santiago de Chile Caterpillar A tiempo completo**Career Area**:Marketing / Sales / Product Support**: **IT IS YOUR TIME!** Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable...
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Construction Support Engineer Iii
hace 6 días
Santiago de Chile Fluor Corporation A tiempo completoA Construction Support Engineer III plans and performs work requiring sound engineering judgment in the evaluation, organization, and execution of assignments. Applies diversified knowledge of construction and technical principles, practices, and methods for a range of assignments. May implement and execute Construction support activities on small to...
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Ingeniero de Soporte de Producto – Hybrid
hace 3 semanas
, Región Metropolitana de Santiago, Chile Robert Walters A tiempo completoUna importante compañía de soluciones tecnológicas en Santiago, Chile, busca un Product Support Engineer para brindar soporte técnico avanzado. El rol incluye análisis de incidentes, gestión de tickets y trabajo colaborativo con equipos internos. Se requiere de 2 a 6 años de experiencia en soporte de aplicaciones, conocimientos en SQL, Java, y...
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Rtm0301 - IT Support Engineer
hace 2 semanas
Santiago de Chile IT - Talent A tiempo completo**IT-Talent Headhunter SENIOR TI** busca para uno de sus clientes **IT Support Engineer** Requisitos/Conocimientos/Experiência: - Ingeniería en informática - Ingeniería de Sistemas. Tecnología de la Información o un campo relacionado. - Experiência previa de mas de 4 años como Ingeniero de Soporte de Aplicaciones. - Comprensión de áreas como...
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Data Product Engineer
hace 2 semanas
, , Chile Stefanini Group A tiempo completoBuscamos un/a Data Product Engineer para desarrollar soluciones end-to-end que permitan el consumo operacional de resultados analíticos y modelos , alineadas a estándares corporativos de la industria minera. Construir interfaces web y dashboards para visualización de resultados (filtros, drill-down). Implementar APIs para exponer modelos y flujos de...
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IT Support Engineer
hace 2 semanas
Santiago de Chile Global Services Business A tiempo completo**Profile**: Oriented to the diagnosis and repair of Hardware and Software problems in computer equipment. - Systems, IT, or communications professional. - 1-3 Years of experience in technical support for computer equipment, printers, and accessories +++ communication equipment such as routers, switches and hubs, - Medium English - Good presentation and...
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Associate Linux Support Engineer
hace 4 semanas
Santiago, Chile Canonical A tiempo completoJoin or sign in to find your next job Join to apply for the Associate Linux Support Engineer role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Associate Linux Support Engineer role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our...
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Technical Support Engineer – Mobile Data Network Chile
hace 13 horas
chile Chronos Consulting A tiempo completoJob Description Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet. As part of the Global Support and Maintenance group, the Support Engineer will be Responsible for the technical support of the company’s...