Real Time Analyst

hace 3 semanas


San Fernando, Chile Sutherland Global A tiempo completo

Company Description: Sutherland isseekingan attentive and goal-oriented person to join us as a Real Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description: Responsibilities: Support monitoring of service level performance at interval level against planned AHT, Aux & Shrinkage and correlate with non-adherence atConsultantlevel Ensures real-time call outs on performance and staffing level are made to floor supervisors forappropriate actionon non-adhering Consultants Helps follow up and ensurescall-outson non-adherence are corrected to make improvements in productivity performance to drive optimized service level andutilizationdelivery Coordinates offline activities Partners with Ops MOD and keeps them informed throughcall-outson consultant level deviations and KPIs Ensures EOD performance analysis reports are prepared accurately and submitted Qualifications: Our most successful candidates will have: Atleasttwoyearsofwokexperienceas a Real TimeAnalyst Good knowledge of MS-Excel Good understanding of call center KPIs: AHT, service level performance at interval level against planned AHT, Aux Good verbal and written communication skills Knowledge of Call Center application such as CMS Avaya Supervisor/eWFM/IEX is good to have, but notrequired Flexibility to work in a 24/7 environment, including but not limiting to GY shifts, weekends,holidaysand overtime as necessary Additional Information: All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr


  • Real Time Analyst

    hace 3 semanas


    San Fernando, Chile Sutherland Global A tiempo completo

    Company Description: Sutherland is seeking an attentive and goal-oriented person to join us as a Real Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description: Responsibilities: Support...


  • San Fernando, Chile Sutherland Global A tiempo completo

    A leading global company is seeking a Real Time Analyst in San Fernando, Chile. The successful candidate will monitor service level performance, ensure real-time call outs are made, and help improve productivity levels. Candidates should have at least two years of experience as a Real Time Analyst, excellent MS-Excel skills, and strong communication...

  • Real Time Analyst

    hace 3 semanas


    San Fernando, Chile Sutherland Global A tiempo completo

    Company Description: Sutherland isseekingan attentive and goal-oriented person to join us as aReal Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description: Responsibilities: Support...


  • San Fernando, Chile Sutherland Global A tiempo completo

    A leading global services provider in San Fernando, Chile, is looking for a Real Time Analyst to monitor service level performance and coordinate activities to enhance productivity. The ideal candidate will have at least two years of experience, strong knowledge of MS-Excel, and a good understanding of call center KPIs. Flexibility to work in a 24/7...

  • Finance Analyst

    hace 3 semanas


    San José de Maipo, Chile AES Andes A tiempo completo

    Finance Analyst – AES Andes Join to apply for the Finance Analyst role at AES Andes En AES, elevamos la calidad de vida en todo el mundo cambiando la forma en la que la energía funciona. Todos tienen un impacto cada día en nuestros equipos pequeños y globales. Postúlese aquí para iniciar una extraordinaria carrera hoy mismo. We are looking for a...


  • San Antonio, Chile Marcus & Millichap A tiempo completo

    Marcus & Millichap is the industry’s largest firm specializing in real estate investment sales and financing, as well as a leading source of research and advisory services. We currently have established teams that are setting new records and looking to expand. This lucrative career is tailored for very determined, energetic, and friendly candidates with a...


  • San Antonio, Chile NetWorth USA A tiempo completo

    Launch Your Real Estate Career – Full Training & Mentorship We’re NetWorth Realty USA — a national real estate company with 29 offices across the U.S., voted “Best Places to Work” by Glassdoor in 2017, 2018, 2019 & 2024. If you’re finishing your real estate classes or newly licensed, this is your chance to start your career in a specialized part...

  • Analyst Service Desk 1

    hace 3 semanas


    San Antonio, Chile Ursus A tiempo completo

    JOB TITLE: Analyst Service Desk 1LOCATION: San Antonio, TXDURATION: 2-year contractRATE RANGE: $18 - $20/hr. TOP 3 SKILLS: Technical troubleshooting of hardware, software, and network issues Knowledge of operating protocols for desktops, laptops, and mobile devices Service desk ticketing and incident management systems Company : Our client is the nation’s...


  • San Fernando, Chile TARRAGONA A tiempo completo

    **Funciones**: Atención de clientes y entrega de pedidos. Manipulación de alimentos. Manejo de caja e inventario. Higienización del local. Tarragona, somos una empresa boutique del mundo del fastfood de origen familiar, chilena-española, con presencia a nível nacional de Arica a Punta Arenas. ¿Un poco de nuestra Historia? Partimos hace más de 40 años...


  • San Fernando, Chile TARRAGONA A tiempo completo

    **Funciones**: Atención de clientes y entrega de pedidos. Manipulación de alimentos. Manejo de caja e inventario. Higienización del local. Tarragona, somos una empresa boutique del mundo del aFst Food de origen familiar, chilena-española, con presencia a nível nacional de Arica a Punta Arenas. ¿Un poco de nuestra Historia? Partimos hace más de 40...