Real Time Analyst
hace 7 días
Company Description: Sutherland isseekingan attentive and goal-oriented person to join us as a Real Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description: Responsibilities: Support monitoring of service level performance at interval level against planned AHT, Aux & Shrinkage and correlate with non-adherence atConsultantlevel Ensures real-time call outs on performance and staffing level are made to floor supervisors forappropriate actionon non-adhering Consultants Helps follow up and ensurescall-outson non-adherence are corrected to make improvements in productivity performance to drive optimized service level andutilizationdelivery Coordinates offline activities Partners with Ops MOD and keeps them informed throughcall-outson consultant level deviations and KPIs Ensures EOD performance analysis reports are prepared accurately and submitted Qualifications: Our most successful candidates will have: Atleasttwoyearsofwokexperienceas a Real TimeAnalyst Good knowledge of MS-Excel Good understanding of call center KPIs: AHT, service level performance at interval level against planned AHT, Aux Good verbal and written communication skills Knowledge of Call Center application such as CMS Avaya Supervisor/eWFM/IEX is good to have, but notrequired Flexibility to work in a 24/7 environment, including but not limiting to GY shifts, weekends,holidaysand overtime as necessary Additional Information: All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr
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Real Time Analyst
hace 2 semanas
San Fernando, Chile Sutherland Global A tiempo completoCompany Description: Sutherland isseekingan attentive and goal-oriented person to join us as aReal Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description: Responsibilities: Support...
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Real-Time Operations Analyst – Contact Center
hace 2 semanas
San Fernando, Chile Sutherland Global A tiempo completoA leading global services provider in San Fernando, Chile, is looking for a Real Time Analyst to monitor service level performance and coordinate activities to enhance productivity. The ideal candidate will have at least two years of experience, strong knowledge of MS-Excel, and a good understanding of call center KPIs. Flexibility to work in a 24/7...
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Behavior Analyst I
hace 21 horas
San Antonio, Chile Texas.gov - State of Texas Official Website A tiempo completoOverview Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time...
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Finance Analyst
hace 2 semanas
San José de Maipo, Chile AES Andes A tiempo completoFinance Analyst – AES Andes Join to apply for the Finance Analyst role at AES Andes En AES, elevamos la calidad de vida en todo el mundo cambiando la forma en la que la energía funciona. Todos tienen un impacto cada día en nuestros equipos pequeños y globales. Postúlese aquí para iniciar una extraordinaria carrera hoy mismo. We are looking for a...
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Entry-Level Real Estate Agent
hace 7 días
San Antonio, Chile NetWorth USA A tiempo completoLaunch Your Real Estate Career – Full Training & Mentorship We’re NetWorth Realty USA — a national real estate company with 29 offices across the U.S., voted “Best Places to Work” by Glassdoor in 2017, 2018, 2019 & 2024. If you’re finishing your real estate classes or newly licensed, this is your chance to start your career in a specialized part...
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Data Analyst II
hace 3 semanas
San Antonio, Chile Texas.gov - State of Texas Official Website A tiempo completoA state health department in San Antonio is hiring a Data Analyst II focused on improving quality of care through data analysis. The role includes developing and maintaining databases, analyzing data trends, and collaborating with various stakeholders to enhance service delivery. Applicants should have strong skills in data analysis, Microsoft Access, and...
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Analyst Service Desk 1
hace 2 semanas
San Antonio, Chile Ursus A tiempo completoJOB TITLE: Analyst Service Desk 1LOCATION: San Antonio, TXDURATION: 2-year contractRATE RANGE: $18 - $20/hr. TOP 3 SKILLS: Technical troubleshooting of hardware, software, and network issues Knowledge of operating protocols for desktops, laptops, and mobile devices Service desk ticketing and incident management systems Company : Our client is the nation’s...
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Data Analyst
hace 4 días
San Bernardo, Chile Logística Chile A tiempo completo**Descripción empresa**: Somos más de 88 mil personas que cada día trabajamos por el firme Propósito - Simplificar y Disfrutar más la Vida. Estamos presentes en 9 países y compuestos por cinco grandes marcas posicionadas de diversas industrias: Falabella Retail, Sodimac, Banco Falabella, Tottus y Mallplaza. Cada una de éstas nos hace ser quienes...
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Operario de Restaurante Tarragona Mall Vivo San
hace 2 semanas
San Fernando, Chile TARRAGONA A tiempo completo**Funciones**: Atención de clientes y entrega de pedidos. Manipulación de alimentos. Manejo de caja e inventario. Higienización del local. Tarragona, somos una empresa boutique del mundo del fastfood de origen familiar, chilena-española, con presencia a nível nacional de Arica a Punta Arenas. ¿Un poco de nuestra Historia? Partimos hace más de 40 años...
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Work From Home HR Training Analyst
hace 4 días
San Bernardo, Chile BairesDev SA A tiempo completoBairesDev® is a leading tech company empowering exceptional minds to redefine possibilities. We deliver cutting-edge solutions to giants like Google and top startups, working on projects that benefit millions. HR Training Analyst at BairesDev We are looking for an HR Training Analyst to deliver training to New Joiners and current employees at BairesDev....
