Manager, Technical Architect

hace 3 semanas

Santiago, Chile Mastercard A tiempo completo

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title And Summary

Manager, Technical Architect

Overview

The Customer Solution Center Technical Architect is a provider of deep expertise on solution architecture to ensure the feasibility of bespoke implementation. Working together with solution architects and product specialists, the technical architect understands the details of proposed bundles and solutions to manage technical implications and assess how they can be implemented with clients.

Role

  • Works for any customer segment and for any country of the division.
  • Works with solution architects and product specialists to recommend new needs-based solutions and bundles to customers to address key customer “pain points.”
  • Closely coordinates with product specialists to understand product functional capabilities and technical integration requirements.
  • Defines a locally relevant and globally scalable solution design based on existing Mastercard and partner third-party assets.
  • Understands clients’ needs and current technological stack.
  • Maps technical specifications of the proposed solution to the client architecture.
  • Provides techno-functional support in pre-sales narrative development and client conversations.
  • Leads pre-scoping, pre-sales technical discovery, and mapping to client environment.
  • Closely coordinates with TAMs to ensure that post-sales handover is smooth.
  • Provides internal intel to the SA on what is ready and roadmap timelines from a technology perspective.
  • Collaborates with the appropriate client teams to develop integration methodology of the new solution in the client environment.
  • Manages handover to the implementation teams of MA and clients to ensure that the right technical integration roadmap has been laid out.
  • Addresses technical concerns, ideas, and suggestions.

All About You

  • Bachelor’s degree in Information Technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education.
  • Operational/technical background within the payments and financial services industries.
  • Prior implementation, product management experience in payments domain platforms like issuer processing, acquirer processing products is an advantage.
  • Prior technical/integration experience with payment ecosystem players (merchants, PSP, loyalty platforms, gateways, acquirers & commerce providers).
  • Experience in product development and/or business analysis.
  • Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic product and architecture.
  • Understanding of APIs or working in new product development/innovation departments.
  • Prior knowledge of Mastercard products and services is a plus.
  • Problem-solving, product documentation, and project management skills.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices.
  • Ensure the confidentiality and integrity of the information being accessed.
  • Report any suspected information security violation or breach.
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Engineering and Information Technology

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