Support Engineer
hace 2 semanas
Somos una FinTech que busca democratizar los servicios financieros para todo tipo de empresas. Nos apalancamos en la mejor tecnología para crear soluciones ágiles, personalizadas y transparentes. Nuestro objetivo es ser la FinTech B2B más grande de Latam y convertirnos en el CFO digital de todas las empresas en la región.
Xepelin nace en Chile en 2019 y, desde entonces, hemos levantado más de USD145 millones en equity y USD300 millones en asset-backed facilities para potenciar el crecimiento en toda la región, especialmente en los países donde hoy operamos, Chile y México. La última ronda de equity fue de USD111 millones, record en Chile y una de las más grandes en América Latina para una FinTech.
¿Por qué trabajar en Xepelin?
Desafío
Estamos sacudiendo una de las industrias más poderosas y competitivas, eliminando fricciones para darle a las Pymes acceso a capital y apalancado en la última tecnología disponible. Todo esto poniendo siempre a nuestras Pymes en el centro.
Construir un banco digital desde cero es un gran proyecto; el producto es complejo y no se puede romper, existen regulaciones estrictas y tendremos que ser mejores que algunas de las corporaciones más grandes y consolidadas del mundo. Pero superar estos desafíos significa que habremos construido algo duradero.
Trabajar en un equipo de clase mundial y automotivado significa autonomía, amplia experiencia en todos los proyectos y ver que tus contribuciones afectan directamente al producto e impactan a nuestras Pymes.
Trabajarás con todos nuestros productos, tendrás que tomar decisiones fundamentales. El correcto posicionamiento de ellos marcará su futuro.
Nuestro posicionamiento de marca y productos es algo diferenciador frente al resto del mercado por lo que invertimos mucho en crear productos de calidad que nuestras Pymes respeten y valoren.
Nos damos el tiempo para pensar fuera de la caja y volver con propuestas innovadoras. Estamos aquí para cambiar la industria
En Xepelin estamos buscando personas creativas y visionarias que piensen fuera de la caja para sumarse a nuestro equipo. Si te apasiona resolver desafíos interesantes de alto impacto y quieres ser parte de un entorno dinámico que está transformando la industria financiera, Esta oportunidad es para ti
El rol se integrará a nuestro equipo de IT Ops. Si te motiva el desafío de construir soluciones innovadoras en un entorno de rápido cambio, queremos conocerte.
Unete a nosotros, crezcamos juntos
Principales responsabilidades
- Mantener optimizado el stock de insumos y realizar proyección de compras de los diversos artículos tecnológicos o computacionales con el equipo de Recruiting y Contabilidad.
- Configuración, mantención y soporte de los equipos entregados por la compañía.
- Manejo y registro de licencias de trabajo.
- Entregar soporte a las distintas áreas de trabajo, buscando la simplicidad y confiabilidad, siendo el link de comunicación del área de IT y el resto de la compañía.
- Buscar mejorar los estándares de desarrollo, herramientas utilizadas y procesos implementados.
- Conocimientos en administración de sistemas operativos Windows, MacOS y Android (Excluyente);
- Conocimiento de administración remota de software (por ej: Jumpcloud, Anydesk, etc);
- Entendimiento básico de administración y funcionamiento de redes;
- Excelentes habilidades de comunicación y comprensión para brindar las mejores soluciones posibles.
- Conocimiento básico de hardware.
- Conocimiento de lenguajes de programación o manejo de Scripts para automatizaciones;
- Conocimiento y manejo de SLAs de respuesta;
- Uso software de productividad (por ej: Jira, Slack, Notion).
Nuestros Beneficios:
Vacaciones: 15 días hábiles. Por cada año que cumplas en Xepelin, te damos un día extra de vacaciones.
Balance days: 10 días libres adicionales al año, para disfrutar como quieras.
Trabajo híbrido y flexibilidad horaria según el rol. Trabajamos por objetivos.
Beneficios Flexibles: Puntos flexibles en tu moneda local al mes para gastar en lo que quieras.
Xepelin Fun: Actividades de encuentro financiadas por Xepelin para divertirnos juntos.
Plataformas de capacitación: Convenios con las mejores plataformas, como Reforge, Udemy y DataCamp.
Kit de Bienvenida: todo lo que necesitas para comenzar tu viaje en Xepelin
Cobertura de salud: contamos con convenios de salud con proveedores de calidad o reembolsos según el país donde te encuentres.
Post Natal: te damos una semana extra de licencia post natal. Nos interesa que estés con tu familia y seres queridos
Matrimonio plus: Lleva tus planes al siguiente nivel, con una gift card y extendiendo tu permiso legal por matrimonio con dos días de regalo por Xepelin.
#J-18808-Ljbffr-
Support Engineer
hace 5 días
Santiago, Metropolitana, Chile Advantage A tiempo completoOur client is s software development company with presence in New York, USA and Santiago, Chile. They are currently seeking a Support Engineer to join their Chilean team. Mission: Support is a key area within the company, which takes pride in having a top-notch in-house Customer Success team that ensures a seamless user experience. To further elevate...
-
Network Support Engineer
hace 3 días
Santiago, Metropolitana, Chile NTT A tiempo completoAbout the Role:We are seeking a highly skilled Network Support Engineer to join our team. As a Network Support Engineer, you will be responsible for providing proactive identification, investigation, and resolution of technical incidents and problems.Key Responsibilities:Provide managed services to clients to ensure their infrastructure and systems remain...
-
Scientific Support Engineer
hace 5 días
Santiago, Metropolitana, Chile PerkinElmer A tiempo completoAt PerkinElmer, we are seeking a Scientific Support Engineer to join our team. As a key member of our organization, you will play a vital role in delivering exceptional service and support to our customers.About the PositionYou will work closely with commercial, government, academic, and healthcare customers to deliver our broad portfolio of analytical...
-
Support Engineer
hace 3 días
Santiago, Metropolitana, Chile GitLab A tiempo completoAbout the RoleThe Senior Support Engineer role at GitLab is a unique opportunity to work at the intersection of Support and Engineering. As part of our distributed team, you will be embedded within the Engineering department, working closely with customers to resolve complex issues related to running GitLab in various environments.You will interact with...
-
Senior Technical Support Engineer
hace 3 semanas
Santiago, Metropolitana, Chile Binance A tiempo completoSenior Technical Support Engineer (API Trading) Location: Latin America / Singapore / New Zealand, Auckland / Taiwan, Taipei / Ireland, Dublin / Romania, Bucharest / Eastern Europe Employment Type: Full-time (Onsite or Remote) Job Responsibilities Provide technical support for API trading. Resolve customer issues and inquiries related to API...
-
Technical Support Engineer L1
hace 2 días
Santiago, Metropolitana, Chile NTT America Solutions, Inc. A tiempo completo### Company OverviewNTT DATA is a $30+ billion global innovator of business and technology services.We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.Our workplace embodies diversity and inclusion – it's a place where you can grow, belong and thrive.### Job DescriptionWe're...
-
Office 365 Support Engineer
hace 5 días
Santiago, Metropolitana, Chile HCLTech A tiempo completoOffice 365 Support EngineerWe're seeking an experienced Office 365 Support Engineer to provide top-notch technical support to our clients.Main Responsibilities:Deliver exceptional customer experiences through every interaction.Engage with customers to identify and resolve technical issues efficiently.Develop and maintain effective relationships with...
-
IT Support Engineer
hace 5 días
Santiago, Metropolitana, Chile Kent Plc A tiempo completoAbout the jobAbout you:Join us. Unleash your energy within.If you have world-class ambitions to reach the stars while keeping your feet on the ground, we're the team for you. We've created a new breed of company - future-focused with reimagined ambition across all disciplines within the energy sector.We love people who know their own potential and are not...
-
IT Support Engineer
hace 3 días
Santiago, Metropolitana, Chile Kent Plc A tiempo completoAbout the job About you: Join us. Unleash your energy within. If you have world-class ambitions to reach the stars while keeping your feet on the ground, we're the team for you. We've created a new breed of company - future-focused with reimagined ambition across all disciplines within the energy sector. We love people who know their own potential...
-
Software Engineer
hace 5 días
Santiago, Metropolitana, Chile Advantage A tiempo completoOur client is a software development company with presence in New York, USA and Santiago, Chile. They are currently seeking a skilled professional to join their Chilean team as a Support Engineer.Mission: The company takes pride in having a top-notch in-house Customer Success team that ensures a seamless user experience.As a key area within the company,...
-
Senior Support Engineer
hace 3 días
Santiago, Metropolitana, Chile GitLab A tiempo completoGitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human...
-
Technical Support Specialist
hace 13 horas
Santiago, Metropolitana, Chile Sauce A tiempo completoSauce is a leading restaurant technology platform that empowers businesses to grow with our innovative Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. Our team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product, and operations executives who produce an...
-
Product Engineer Specialist
hace 5 días
Santiago, Metropolitana, Chile Prysmian Group A tiempo completoOverviewPrysmian Group, a leading company in the cable industry, is seeking a highly skilled Product Engineer to join our team. As an R&D Support Associate, you will play a critical role in developing and implementing manufacturing processes that meet the highest quality standards.The ideal candidate will have a strong background in electrical engineering...
-
Technical Support Specialist
hace 5 días
Santiago, Metropolitana, Chile Advantage A tiempo completoA leading software development company based in New York, USA and Santiago, Chile seeks a talented individual to join their team as a Support Engineer.The company prioritizes customer satisfaction and has established a strong in-house Customer Success team. To take their support efforts to the next level, they need a skilled professional who can collaborate...
-
IT Support Specialist
hace 5 días
Santiago, Metropolitana, Chile Kent Plc A tiempo completoAbout Kent PlcWe're a forward-thinking energy company driven by our purpose to bring the world the energy it needs in the most responsible way ever imagined.Our team is comprised of individuals from diverse nationalities, across 6 continents and 24 countries. We celebrate character - no matter what ethnic background, gender, age, religion, identity, or...
-
Senior Technology Support Engineer
hace 7 días
Santiago, Metropolitana, Chile Fluor Corporation A tiempo completoJob Summary">We are seeking a skilled Principal IT Technician to join our team at Fluor Corporation. The successful candidate will be responsible for providing technical support and maintaining in-house computer systems, desktops, and peripherals.">Key Responsibilities">Technical SupportHardware and Software MaintenanceProblem-Solving and...
-
Cloud Support Engineer
hace 8 horas
Santiago, Metropolitana, Chile Amazon A tiempo completoJob OverviewWe are seeking a highly skilled Technical Account Manager to join our team at Amazon Web Services (AWS). As a key member of our Global Support organization, you will be responsible for driving customer adoption and use of AWS services, providing technical guidance and advocacy, and ensuring the operational health of our customers'...
-
Senior Technical Support Specialist
hace 3 días
Santiago, Metropolitana, Chile GitLab A tiempo completoJob DescriptionThis Senior Support Engineer role at GitLab is focused on delivering exceptional support experiences to our customers. You will be part of a collaborative team that solves complex problems together, participates in pairing sessions, and engages in continuous learning and improvement.The ideal candidate has extensive experience managing...
-
MineStar Suite Engineer
hace 1 día
Santiago, Metropolitana, Chile Infosys A tiempo completoMineStar Suite EngineerWe are seeking a skilled MineStar Suite Engineer to join our team at Infosys. As a key member of our engineering team, you will be responsible for providing support and troubleshooting software applications, developing and improving features, and ensuring the best performance and user experience.About Us: Infosys is a global leader in...
-
System Health Engineer
hace 9 horas
Santiago, Metropolitana, Chile Sauce A tiempo completoAt Sauce, we are committed to helping local restaurants fulfill their highest potential by providing them with everything they need to connect directly with their customers. As a Senior Support Engineer, you will play a critical role in ensuring system stability and seamless software deployments.This role demands strong problem-solving skills,...