Support Engineer

hace 2 semanas


Santiago, Metropolitana, Chile Xepelin A tiempo completo

Somos una FinTech que busca democratizar los servicios financieros para todo tipo de empresas. Nos apalancamos en la mejor tecnología para crear soluciones ágiles, personalizadas y transparentes. Nuestro objetivo es ser la FinTech B2B más grande de Latam y convertirnos en el CFO digital de todas las empresas en la región.

Xepelin nace en Chile en 2019 y, desde entonces, hemos levantado más de USD145 millones en equity y USD300 millones en asset-backed facilities para potenciar el crecimiento en toda la región, especialmente en los países donde hoy operamos, Chile y México. La última ronda de equity fue de USD111 millones, record en Chile y una de las más grandes en América Latina para una FinTech.

¿Por qué trabajar en Xepelin?

Desafío

Estamos sacudiendo una de las industrias más poderosas y competitivas, eliminando fricciones para darle a las Pymes acceso a capital y apalancado en la última tecnología disponible. Todo esto poniendo siempre a nuestras Pymes en el centro.

Construir un banco digital desde cero es un gran proyecto; el producto es complejo y no se puede romper, existen regulaciones estrictas y tendremos que ser mejores que algunas de las corporaciones más grandes y consolidadas del mundo. Pero superar estos desafíos significa que habremos construido algo duradero.

Trabajar en un equipo de clase mundial y automotivado significa autonomía, amplia experiencia en todos los proyectos y ver que tus contribuciones afectan directamente al producto e impactan a nuestras Pymes.

Trabajarás con todos nuestros productos, tendrás que tomar decisiones fundamentales. El correcto posicionamiento de ellos marcará su futuro.

Nuestro posicionamiento de marca y productos es algo diferenciador frente al resto del mercado por lo que invertimos mucho en crear productos de calidad que nuestras Pymes respeten y valoren.

Nos damos el tiempo para pensar fuera de la caja y volver con propuestas innovadoras. Estamos aquí para cambiar la industria

En Xepelin estamos buscando personas creativas y visionarias que piensen fuera de la caja para sumarse a nuestro equipo. Si te apasiona resolver desafíos interesantes de alto impacto y quieres ser parte de un entorno dinámico que está transformando la industria financiera, Esta oportunidad es para ti

El rol se integrará a nuestro equipo de IT Ops. Si te motiva el desafío de construir soluciones innovadoras en un entorno de rápido cambio, queremos conocerte.

Unete a nosotros, crezcamos juntos

Principales responsabilidades

  • Mantener optimizado el stock de insumos y realizar proyección de compras de los diversos artículos tecnológicos o computacionales con el equipo de Recruiting y Contabilidad.
  • Configuración, mantención y soporte de los equipos entregados por la compañía.
  • Manejo y registro de licencias de trabajo.
  • Entregar soporte a las distintas áreas de trabajo, buscando la simplicidad y confiabilidad, siendo el link de comunicación del área de IT y el resto de la compañía.
  • Buscar mejorar los estándares de desarrollo, herramientas utilizadas y procesos implementados.
  • Conocimientos en administración de sistemas operativos Windows, MacOS y Android (Excluyente);
  • Conocimiento de administración remota de software (por ej: Jumpcloud, Anydesk, etc);
  • Entendimiento básico de administración y funcionamiento de redes;
  • Excelentes habilidades de comunicación y comprensión para brindar las mejores soluciones posibles.
  • Conocimiento básico de hardware.
  • Conocimiento de lenguajes de programación o manejo de Scripts para automatizaciones;
  • Conocimiento y manejo de SLAs de respuesta;
  • Uso software de productividad (por ej: Jira, Slack, Notion).

Nuestros Beneficios:

Vacaciones: 15 días hábiles. Por cada año que cumplas en Xepelin, te damos un día extra de vacaciones.

Balance days: 10 días libres adicionales al año, para disfrutar como quieras.

Trabajo híbrido y flexibilidad horaria según el rol. Trabajamos por objetivos.

Beneficios Flexibles: Puntos flexibles en tu moneda local al mes para gastar en lo que quieras.

Xepelin Fun: Actividades de encuentro financiadas por Xepelin para divertirnos juntos.

Plataformas de capacitación: Convenios con las mejores plataformas, como Reforge, Udemy y DataCamp.

Kit de Bienvenida: todo lo que necesitas para comenzar tu viaje en Xepelin

Cobertura de salud: contamos con convenios de salud con proveedores de calidad o reembolsos según el país donde te encuentres.

Post Natal: te damos una semana extra de licencia post natal. Nos interesa que estés con tu familia y seres queridos

Matrimonio plus: Lleva tus planes al siguiente nivel, con una gift card y extendiendo tu permiso legal por matrimonio con dos días de regalo por Xepelin.

#J-18808-Ljbffr
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