Technical Support Specialist
hace 7 horas
Overview Join a global leader in logistics analytics and supply chain intelligence. Our platform processes massive datasets to help the world's largest enterprises optimize their global spend and recovery. We are looking for a Technical Support Specialist . Responsibilities Intake & Technical Assessment – Serve as the primary intake point for bugs, defects, enhancements, and development requests. Assess incoming issues for severity, impact, urgency, and scope. Categorize and prioritize work based on business impact, client commitments, and engineering capacity. Recreate and/or verify end-user bug reports to ensure accuracy and clarity before they enter the dev queue. Triage & Workflow Management – Break down complex requests into clear, actionable tasks or tickets with specific acceptance criteria. Route work to the appropriate engineering team or individual. Coordinate with Product and Engineering leadership to align priorities and resolve conflicts. Ensure high-priority and production-critical issues are escalated and addressed promptly. Cross-Functional Liaison – Act as the primary translator between Engineering, Product, Operations, and Client Success teams. Convert non-technical client feedback into technical requirements and vice versa. Provide transparent status updates and timelines to internal and external stakeholders. Process & Quality Engineering – Maintain clean, organized backlogs in Jira or similar ticketing ecosystems. Track trends in defects and recurring bottlenecks to inform long-term process improvements. Support post-incident reviews and root-cause analysis for major system issues. Requirements Experience: 1-2 years in Technical Support, Application Support, or Product Operations. Systems: Mastery of Jira and modern ticketing systems is a must. Domain Knowledge: Experience in Logistics or Supply Chain is a significant advantage. Technical Edge: Basic coding skills (SQL, Python, or the ability to read logs) is a big plus and will help you investigate issues more deeply. Communication: Superior ability to explain technical problems to non-technical people. Problem-Solver: A \"detective\" mindset with a passion for figuring out why things break and how to fix them. #J-18808-Ljbffr
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Remote Bilingual Customer Support Specialist
hace 7 horas
biobío, Chile TalentPop App A tiempo completoA customer support firm in Chile is seeking a Bilingual Customer Service Specialist to assist customers in Spanish and English via voice and chat. The ideal candidate will have over a year of experience in customer support, strong communication skills, and a calm demeanor under pressure. This role offers a competitive wage, paid time off, and performance...
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Associate Technical Designer, Women's Knits
hace 7 horas
región biobío, Chile Vince A tiempo completoTitle: Associate Technical Designer, Women’s Knits Salary range: $68-$75k Overview Responsibilities Work closely with designers to land garment aesthetic Create technical packages for production styles and email to overseas Spec and measure production samples to ensure comments and construction details are correctly executed Attend production fittings and...
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Remote Senior Payments Reconciliation Analyst
hace 7 horas
biobío, Chile Coderio | Software Company A tiempo completoA remote-first technology company is seeking a Payment Operations Specialist to configure and maintain automated reconciliation flows. You will analyze transaction exceptions, ensure data accuracy, and generate insightful reports regarding cash flow. Ideal candidates have over 3 years experience in Payment Operations, strong Excel skills, and hands-on...
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Sr Payments Reconciliation Analyst
hace 7 horas
biobío, Chile Coderio | Software Company A tiempo completoAbout Coderio Coderio designs and delivers scalable digital solutions for global companies. With a strong technical foundation and a product-oriented mindset, our teams lead complex software projects from architecture through execution. We value autonomy, clear communication, and technical excellence. We work closely with international teams and partners,...
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Tutor Operations Specialist
hace 6 días
Concepción, Biobío, Chile Varsity Tutors A tiempo completo**Responsibilities**: May include some or all of the following tasks; - Support Tutor Applicants and Tutor Onboarding- Update our Digital Inventory of Institutional Sessions and Courses- Conduct data entry, registration, and enrollment activities for school district accounts - Add new courses to digital inventory and providing ongoing maintenance of this...
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*Payments & Reconciliation Analyst
hace 7 horas
biobío, Chile Coderio | Software Company A tiempo completoAbout Coderio Coderio designs and delivers scalable digital solutions for global companies. With a strong technical foundation and a product-oriented mindset, our teams lead complex software projects from architecture through execution. We value autonomy, clear communication, and technical excellence. We work closely with international teams and partners,...
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Senior Software Engineer, Riot Web
hace 7 horas
región biobío, Chile Riot Games A tiempo completoOverview Riot Engineers bring deep knowledge of specific technical areas but also value the chance to work in broader domains. As a Senior Software Engineer , you’ll dive into projects that focus on team cohesiveness and cross-team objectives. You’ll lead without authority and provide other engineers with a clear illustration of extraordinary...
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Fabric Manager
hace 7 horas
región biobío, Chile Vince A tiempo completoTitle Manager, Fabric Research & Development - Women's Salary Range $90,000 - $100,000 What You’ll Be Responsible For Sourcing Drive Womenswear fabric sourcing across Knits, Hard Woven, and Soft Woven categories under the Sr. Director of Fabric R&D. Translate Design’s vision into raw material fabrications that align with the brand’s price, MOQ, lead...
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Senior Accounting Manager
hace 7 horas
región biobío, Chile Planned Parenthood A tiempo completoPlanned Parenthood Los Angeles is seeking an experienced Senior Accounting Manager to work in our Downtown Los Angeles Headquarters. Under the general supervision of the Controller, the Senior Accounting Manager is responsible for the general accounting of the Agency, including fixed assets, inventory, prepaid expenses, accrued expenses, and other accounting...