Specialist - Sales Operations

Company Description We’re re-imagining mining to improve people’s lives. That includes the lives of everyone who works for Anglo American. We strive to be a great company where employees are happy, inspired to do their best work. A place where every colleague can grow, develop and realise their potential. To live up to our Always with Purpose employee value proposition, we’re putting the development and growth of colleagues first by ensuring everyone at Anglo American has the career experience they deserve. Residence: Santiago, Chile Work Schedule: 5x2 shift (Monday to Friday) English advance level -Mandatory requirement Purpose Responsible for delivering sales operations services for our equity products and complementary third-party products from sourcing and origination as well as trading activities within Marketing. This role plays a critical part in managing shipments related activities in line with contractual and commercial terms, while identifying value opportunities and serving as a key control point for risk mitigation across the entire supply chain. Key Responsibilities Contracts Administration Provides input, with an emphasis on operational terms, payment terms and trade finance requirements, into the purchase and sales contracting processes. Identify and evaluate potential operational issues prior execution that arise from the different contractual terms between purchase and sales contracts and propose resolutions to mitigate such operational risks. Product Shipment and Logistics (Bulks / Non-Bulks) Execute shipping plan according to vessel schedule availability, customers’ requirements, and expedition dates. Provide close coordination between sales and operational logistics (within the producing country). (Monitoring authority) Provide instructions to logistics service providers and suppliers to ensure timely delivery of products. Manage the shipment including the vessel nomination, containers bookings, port declaration, laycan declaration, shipping instructions, insurance declaration, load port/ discharge port surveyor appointment and load port and discharge port operations management. Arrange freight forwarders, shipping lines, warehousing operators and shipping team to book containers and vessel space as required according to contractual agreement. Ensure shipment execution status and dates are updated timely and accurately in relevant systems and/or reports. Review all quality certificates to ensure delivered commodity is within contractual tolerances. Ensure all shipping documentation and invoices generated are in order as required, e.g. bill of lading and quality certifications. Timely submission of shipping documents to banks/counterparties to facilitate prompt payment from customers. Collating shipping documentation and maintaining physical file. Manage assay exchange process and computation of final assay results. Process all laytime calculations and timely settlement of demurrage / dispatch. Timely settlement of payment to freight forwarders, warehouses, ship owners, surveyors and laboratories. Produce and provide shipping instructions and relevant documents that enable export and import operations (DUS and DIN) Timely and accurate submission of IVV reports, follow up on deadlines and approvals. Finance / Treasury / Trade Finance / Credit Risk Check and / or operate all Letters of Credit for integrity and workability against the shipment. Obtain LC confirmation and discounting quotes from bank and support discounting process by submitting all related documentation to banks. Liaisons with Finance on payment receipt and final invoices are booked on a timely basis (service authority to finance / monitoring authority). Provides information to Finance to facilitate cash flow management and minimizing working capital (service authority). Monitor and manage counterparty’s credit positions and manage debtors, elevate unpaid invoices as required. Customer Services Manage internal and external stakeholders’ communications and deliver high service level in terms of supplier and customer relationships, logistics requirements, documentation requirements and ad hoc reasonable requirements. Manage both supplier and customer operational logistics interactions and communications to optimize logistics results. Facilitate and coordinate customers and supplier’s claims / queries to ensure speedy resolution. Group Governance and Risk Management Execute sales operations activities in alignment with Group Business Integrity and Governance policies. Escalate and communicate any contract compliance discrepancies, logistics and other risk areas to the Team Lead or Manager Sales Operations. Maintain accurate records within relevant systems. Process and Systems Improvement, and Other Projects Support continuous review to identify opportunities that will help maximize value and efficiencies. Manage and working with stakeholders to deliver implementation and/or improvements of key optimization projects to maximize value for the Marketing Business Unit. Qualifications Professional degree in Business Engineering, International Trade, Industrial Civil Engineering, or a related field. Fluent/Advanced in English and Spanish. Excel proficient. SAP user is a plus. Experience Strong transactional and operational knowledge of international sales operations, including delivery terms and documentation requirements. Familiarity with port, warehousing, and shipping logistics operations. Sales operations experience within commodities. Strong attention to detail. High organizational skills and ability to multitask and prioritizeconflicting deadlines. Strong ability to collaborate with multiple stakeholders from diverse backgrounds. Self-motivated with the ability to work independently and take initiative. Social process skills Self -Awareness Able to analyze own behaviors and impact on others and adapt behaviors to suit context and circumstances. Can observe ‘self’ in a variety of one-to-one and group encounters, reflecting on and learning from interactions, requesting feedback, and identifying opportunities for improvement. Recognizes and accepts the need to put overall business needs ahead of their own and can deal with the internal conflict/stress that may generate. Team Processes Understands their role as a team member and team leader (where applicable) and can translate into their day-to-day interactions. Understands the behavior of individuals and the effects on the team, resolving conflicts. Collaboration Establishes and nurtures relationships with stakeholders, by using effective listening and questioning to better understand the other person or group. Understands how to influence or negotiate with others, to achieve productive outcomes. Can effectively balance positive interactions with getting the work done. Other Requirements Health compatible with sites works. Additional Information At Anglo American, we are committed to fostering an inclusive and diverse environment where all colleagues are valued and respected for who they are, and where everyone has the opportunity to reach their full potential. Our key enablers are: Inclusive leaders who value diversity and the unique contributions of each colleague. A flexible, supportive, and inclusive workplace. A culture where colleagues feel valued and respected, and confident to bring their whole selves to work. A safe, effective, and enabling environment for all our stakeholders. For this reason, all our job openings are available to anyone who meets the job description. We are an inclusive company and we want you to be part of it. Diversity in gender, LGBT+, age, culture/religion, ethnicity, or disability status (Law 21.015) is welcome. #J-18808-Ljbffr