Discharge Planner

Saint Luke's Hospital Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients. At Saint Luke's Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note : Eligibility for benefits may vary by location and is determined by employment status Validates patient’s demographic and payer information with patient/family and notifies PatientAccess immediately if any corrections are needed within 24 hours of admissionValidates that all commercial/managed care discharge have an authorization for status and level of care provided and notifies Director of Case Management (DCM) or designee of variancesEscalates discharged cases at end of the day that have no authorization or notification or dispute is provided by payor.Ensures, on a concurrent basis, that all clinical needed by payors and updates are provided by 100% Job Description Page 2 of 3 This position may qualify for a sign-on bonus. POSITION SUMMARY The individual in this position works under the direction of the RN and/or Social Worker to complete referrals for post-acute services for patients, and assists with tasks that do not require a clinical license or degree. The individual's responsibilities include the following activities: a) arrange post-discharge services; b) create and follow up on electronic referrals using the Tenet Case Management system; c) review patient choice letters with patients/families for required signatures; d) provide follow up Important Message to Medicare patients prior to discharge; e) communicate with patients, families and other members of the care team; f) complete tasks assigned by Case Manager and Social Work staff; g) make copies, send faxes and complete phone calls; h) complete process reviews or audits as requested; and i) other duties as assigned. MINIMUM EDUCATION: High School diploma or equivalentPREFERRED EDUCATION: Associate’s or Bachelor’s Degree from an accredited collegeMINIMUM EXPERIENCE: 2 years of experience in clerical or healthcare field. Possesses excellent organizational, verbal/ written communication skills, problems solving and computer literacy skills. Data Analytics skills.PREFERRED EXPERIENCE: Acute hospital experienceREQUIRED CERTIFICATIONS/LICENSURE: NAPREFERRED CERTIFICATIONS/LICENSURE: Paramedic, EMT or Nursing Assistant certifications.REQUIRED COURSES/ COMPLETIONS (e.g., CPR): NA Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. #J-18808-Ljbffr