Solutions Engineer
hace 2 semanas
Description We’re growing and looking to hire a highly experienced, self-motivated, and independent Solution Engineer for Chile, who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. The Solution Engineer (SE) is a critical member of the sales team, serving as the primary technical expert throughout the sales cycle. You will partner with Sales Directors and PDM to drive the adoption of Claroty solutions by providing in-depth technical expertise, delivering compelling product demonstrations, and positioning solutions that address customer‑specific challenges. The ideal candidate has a strong background in networking, cybersecurity, and industrial control systems (ICS), with a passion for helping customers secure their mission‑critical environments. Responsibilities As a Sales Engineer, your impact will be: Technical Sales Expertise: Serve as the go‑to technical resource for the sales team and prospective customers. Customer Engagement: Understand customer challenges and pain points related to OT/ICS cybersecurity. Conduct detailed technical discovery to qualify opportunities and tailor solutions. Partner Engagement: Understand Partners challenges and pain points related to OT/ICS cybersecurity. Support them on ongoing opportunities. Help them generate pipeline. Partner Enablement: Train the partners so they are able, Demonstrate, develop project, architect and to execute POVs. Enable Partnes to have autonomy to work independently, presenting and Executing POVs. Product Demonstrations: Deliver compelling, customized product demonstrations and technical presentations to a wide range of audiences, from engineers to C‑level executives. Proof of Concepts (PoCs): Plan, manage, and execute successful PoCs and technical evaluations. Document and present PoC results, demonstrating the value and ROI of the Claroty platform. Solution Design: Architect and propose Claroty solutions that meet the technical requirements and business objectives of customers, including integrations with existing IT and security infrastructure (e.g., SIEM, firewalls, and asset management systems). RFP/RFI Management: Respond to technical sections of RFPs, RFIs and other customer questionnaires. Events Presentation: Be prepared to give presentations at Market events. Market Intelligence: Stay current with trends in industrial control systems, cybersecurity threats, and competitor technologies. Provide market and product feedback to the Claroty product and engineering teams. Thought Leadership: Represent Claroty at industry conferences, trade shows, and other events. Conduct webinars and contribute to technical content creation. Requirements What do you need to succeed in this role? Experience: 3+ years of experience in a sales engineering, solutions architect, or similar customer‑facing technical role, preferably in the cybersecurity, industrial automation, or networking space. Language: Spanish Native, English spoken and written, Portuguese is a plus. Willingness to travel: This position requires travel, which may include overnight stays. Expected travel is (+70%), depending on business needs and territory. Technical Acumen: Deep understanding of networking protocols (TCP/IP, UDP, etc.) and architectures. Strong knowledge of cybersecurity principles and technologies (firewalls, IDS/IPS, SIEM, vulnerability management). Experience with virtualization platforms (VMware, Hyper‑V) and cloud environments (AWS, Azure) is a plus. Cybersecurity experience in one of the following domains: Security and Risk Management Asset Security Security Architecture and Engineering Communication and Network Security Security Assessment and Testing Soft Skills: Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non‑technical audiences. Strong problem‑solving and analytical abilities. Self‑motivated, proactive, and able to work independently as well as part of a team. Proven ability to manage multiple projects and priorities simultaneously. Education: Bachelor’s degree in Computer Science, Engineering, or a related technical field is preferred. Relevant industry certifications (e.g., CISSP, GICSP, CCNA) are a strong plus. Nice to have: Proficiency with industrial protocols (e.g., Modbus, IEC 61850, DNP3, Ethernet/IP, Profinet, etc.). Familiarity with various industrial control systems (DCS, PLC, SCADA) and vendors (e.g., Siemens, Rockwell, Emerson, GE). Benefits & Culture As a Great Place to Work® certified company, we take pride in the culture we’ve built together—one rooted in camaraderie, credibility, fairness, and respect. Claroty is a people first company. With strong bonds amongst the team, we believe in prioritizing personal care and support over work, confident that results follow from a harmonious environment. We celebrate professional and personal successes, committed to fostering a diverse and inclusive space. Stability: we demonstrate continued growth over the past few years, raised over $700M from top tier investors, we have top tier board members and our products are sold worldwide, over 1,000 customers. Healthy work‑life balance: we encourage people to take the time they need to rest and prioritize their mental and physical health. We also provide a biannual “ClaroBreak”, a company‑wide long weekend shutdown so we can all rest, recharge and spend time with our loved ones. Career development: At Claroty, we prioritize excellence and uphold high professional and ethical standards. We encourage career growth and exploration within the company, facilitated by biannual performance reviews, feedback sessions, and individual development planning, complemented by professional courses. Transparency and openness: that’s why we regularly hold company all‑hands, town hall meetings, and “Coffee with the CEO” sessions. We also conduct round table sessions and employee satisfaction surveys, to keep a pulse on what matters most to our team members and make our culture the best it can be. Hybrid working culture: we embrace a hybrid working culture, allowing our team members to work in a way that suits their individual preferences and circumstances. Claroty is an equal‑opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases. While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something amazing here, and we hope you are as excited about the future as we are. #J-18808-Ljbffr
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