Senior DevOps

At Nisum, we are Success Builders — more than 2,000 professionals building success through technology across seven countries. We specialize in digital consulting, AI-driven development, and tailored solutions for global industry leaders. We accompany each client with a consultative approach that goes beyond code: we understand contexts, anticipate challenges, and create real impact. At Nisum, you’ll be part of an inclusive and multicultural culture where we invest in your technical growth through ongoing certifications , value your expertise in tech talks , and care for your well-being with comprehensive benefits that truly make a difference . Join us and unleash your talent while transforming organizations and communities. As a Senior DevOps Engineer , you will actively interface with software developers, product managers, test engineers, and administrators on projects to design and develop the build, release, and deploy toolchain for DevOps while providing on‑call support. You should be able to identify, troubleshoot and resolve issues quickly and effectively, sometimes under pressure. Responsibilities include capacity planning, high availability engineering, performance tuning, and automation/tools development. You should have good leadership skills, experience managing infrastructure through multiple product releases, and have a passion for reliability and security. Work with management to set priorities, track operational metrics. Excellent communication skills and teamwork are a must Responsibilities Lead the design and management of highly available, scalable Kubernetes infrastructure using Amazon EKS. Implement and manage infrastructure using Infrastructure as Code (IaC) with Terraform and Terragrunt. Champion a Git‑first approach to infrastructure and CI/CD automation. Build and maintain robust CI/CD pipelines using Harness to streamline application delivery across environments. Drive infrastructure automation and environment consistency across development, staging, and production. Design and implement monitoring and observability solutions using New Relic, ensuring performance visibility and uptime. Securely manage secrets using AWS Secrets Manager. Support production systems through incident management, root cause analysis, and proactive reliability improvements. Collaborate with engineering and security teams to define best practices for deployment, security, and scalability. Mentor and guide junior DevOps team members and developers in adopting modern infrastructure practices. Qualifications Must reside in LATAM. Bachelor’s degree in Computer Science, Engineering, or equivalent experience. 5+ years in a DevOps, SRE, or Platform Engineering role supporting cloud‑native applications. Extensive experience with Kubernetes (EKS), including Helm, networking, and security. Deep proficiency in Terraform and Terragrunt for AWS infrastructure provisioning. Proven expertise building pipelines with Harness, Git, and associated CI/CD tooling. Strong scripting and automation skills using Python or Golang. Solid understanding of AWS services: EKS, EC2, S3, IAM, RDS, VPC, Route53, CloudWatch, etc. Proficient with Linux systems, including performance tuning and troubleshooting. Deep knowledge of networking fundamentals: DNS, TLS, HTTP/S, Load Balancing. Experience with Ansible for configuration and provisioning. Working knowledge of MySQL and PostgreSQL. Strong experience in monitoring, logging, and alerting, particularly using New Relic. Experience with Kafka, RabbitMQ, or other pub/sub systems is a plus. Demonstrated ability to support and troubleshoot distributed production. Outside‑the‑box thinking to continuously assess and improve efficiency throughout our DevOps/Cloud/SRE environments. This position does have an on‑call rotation: one week on‑call every 3 weeks, shared across the team. What can we offer you? Belong to an international and multicultural company that supports diversity. Be part of international projects with a presence in North America, Pakistan, India and LATAM. Work environment with extensive experience in remote and distributed work, using agile methodologies. Culture of constant learning and development in current technologies. Pleasant and collaborative environment, with a focus on teamwork. Access to learning platforms, Google Cloud certifications, Databricks, Tech Talks, etc. Being part of various initiatives and continuous participation in internal and external activities of innovation, hackathon, technology, agility, talks, webinars, well‑being and culture with the possibility not only to participate but also to be an exhibitor. If you reside in Chile, Colombia or Peru you will also have access to several benefits related to our centers. Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace. #J-18808-Ljbffr