Solution Architect – Affirmative Action Vacancy For Women

hace 3 semanas

Santiago, Metropolitana, Chile Salesforce, Inc.. A tiempo completo
Although all qualified candidates are invited to apply and will be given equal consideration, this vacancy is preferably intended for women (regardless of sexual orientation or gender identity, age, race or ethnicity, and disability).The

Solution Architect

leads one or more workstreams in enterprise customer engagements, partnering with key stakeholders to achieve the vision while completing key work. They serve as hands-on advisors, using strong interpersonal skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client's business to deliver customer ROI.They are strong presenters and facilitators that are able to co-create the vision and lead the execution with the customer and obtain customer acceptance of the delivered solution. They are capable of driving difficult conversations and removing roadblocks to implement the business strategies. They are proficient at analyzing issues and obstacles to resolve root cause, and can identify appropriate corrective action. They connect with technical and business stakeholders from all levels through C-suite. On a day to day basis, they interact with customer product owners, business process owners and technical resources to understand requirements, analyze information, and craft comprehensive solutions. They also show a strong understanding of typical business challenges or common objectives faced by customers within the industry.They are also stewards of the Professional Services Methodology and use their networks to ensure that best practices are followed. They engage with Customer Success and Product teams to ensure the solutions are driving the most effective achievement of the value objectives. Solution Architects contribute to thought leadership and best practices by engaging with the cloud-specific practices teams. They will contribute both internally in their Community and externally in the marketplace.Your Impact

Serve as a trusted advisor to the client

Identify and lead internal critical initiatives to grow the consulting practice; serve as an active contributor to the community's overall knowledge base and expertise

Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value

Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization

Identify and proactively handle risk areas and commit to seeing an issue through to complete resolution

Manage customer expectations; find solutions to complex problems with both the customer and third-party partners

Review and accurate project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward

Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform

Minimum Requirements

Proven experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success

Extensive experience with configuration and customization on the Salesforce platform

Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes

Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs

Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs

Possible travel of about 25%, but exact travel requirements will vary based on customer.

Preferred Requirements

Shown results in delivering high value business outcomes using an agile approach

Shown results leading customer and/or partner success stories

Relevant Salesforce certifications and consulting experience are strongly recommended

BENEFITS & PERKS

Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more

World-class enablement and on-demand training with

Trailhead.com

Exposure to executive leaders and regular 1:1 mentor with leadership

Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

For more details, visit

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