Senior Renewals Manager
hace 4 semanas
Why We Need You
We are looking for a Senior Renewals Manager to support a growing sales and customer success organization as part of his or her daily responsibilities. We pride ourselves on providing amazing support to our rapidly growing customer base. You will be working within a strong team environment and responsible for selected customer renewals and ensuring revenue retention.
Working within an established territory, you will liaise with customers daily by phone and email. Working towards a financial quarterly renewal target, you will have a chance to create strong relationships putting you in an excellent position for increased commission and promotional opportunities.
How You Impact Our VisionPrepare and execute quarterly renewal plans.Use data to understand the level of adoption and assess the risk in renewing existing contracts.Engage customers over the phone and by email to understand the current status, address issues and ensure on-time renewalsTrack and report on key metrics for renewalsAccurately forecast sales activity in SalesforceWork and handle a monthly and quarterly renewal and net retention quotaCommunicate risk clearly and take the lead in developing resolution strategiesProvide executive management with complete transparency to renewals and solicit executive involvement as requiredUnderstand software products and be able to sell their valueMaintain activities, next steps, and clear close plans for all renewals in the next 90 daysWork closely with Enterprise Account Managers to develop plans to partner on goalsIdentify upsell opportunities and partner with the sales team to drive upsells as part of renewal.Partner with internal teams to address at-risk renewals and drive success. Serve as an internal project manager to address customer issues and ensure on-time renewal.-
Senior Renewals Manager
hace 2 semanas
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Bilingual Renewals Manager
hace 2 semanas
Santiago, Metropolitana, Chile Variacode Software SpA A tiempo completoWhy We Need YouWe are looking for a Senior Renewals Manager to support a growing sales and customer success organization as part of his or her daily responsibilities. We pride ourselves on providing amazing support to our rapidly growing customer base. You will be working within a strong team environment and responsible for selected customer renewals and...
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