Support Consultant, Supply Chain Technology

hace 2 semanas

Santiago, Metropolitana, Chile Manhattan Associates A tiempo completo

We specialize in creating opportunities that drive life and business forward. Welcome to Manhattan Associates. Our cutting-edge supply chain technology positively impacts how people across six continents work, shop, and thrive. If you're keen on tackling intricate challenges, pushing boundaries, and shaping the future, you're in the right place.

Key Responsibilities:

  • Playing a vital role as a Support Consultant in Manhattan's continuous customer success and engagement journey.
  • Collaborating with existing clients to facilitate software upgrades, troubleshoot Tier 3 level issues, and oversee new implementations.
  • Analyzing and resolving functional issues related to supply chain software solutions.
  • Working closely with analysts to address issues and conduct testing for client-specific enhancements.
  • Engaging in activities such as client communication, testing, issue resolution, and pre- or post-implementation support.

Qualifications:

  • Completion of a four-year bachelor's degree in computer science, engineering, business, or a related field (or foreign equivalent).
  • Minimum of 1 year of experience in developing, supporting, or implementing application software.
  • At least 1 year of experience in developing, supporting, or implementing packaged application software.
  • Proficiency in database troubleshooting or development using SQL or related relational databases.
  • Ability to travel up to 20% of the time.
  • Fluency in both Spanish and English. Proficiency in Portuguese is considered a bonus.
  • No travel restrictions to the United States.

Committed to Diversity and Inclusion

At Manhattan, we value more than just work output. From cultural festivities to special interest groups and volunteer opportunities, we embrace your authentic self openly. The diverse backgrounds, experiences, and perspectives of our team members enrich us collectively and make us truly distinct. We are dedicated to fostering an inclusive work environment. As an Equal Employment Opportunity Employer, all qualified candidates will be considered for employment without discrimination based on race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Manhattan Associates in the United States actively participates in the Employment Eligibility Verification Program (E-Verify) in cooperation with the Department of Homeland Security and the Social Security Administration. This program enables us to verify the employment eligibility of all newly hired employees following the completion of Form I-9.

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