Regional A&H Product Development Manager
hace 1 mes
KEY OBJECTIVE:
The Product Development Manager will establish and lead a center of excellence for A&H products across Chubb Latin America. The Manager will drive development of new product & service opportunities that are based on customer knowledge and actuarial knowledge to be able to design solutions that cover the protection needs of clients, but at the same time seek to have profitability in line with Chubb's goals. This is a growth-oriented position that is customer-centric, focusing across the full spectrum of A&H products, DM, Travel and Basic Book. The position will report to A&H Head of product proposition, but will work in coordination with UW team.
Internal Relations: With all areas of the Company. - Regional and Local. Directors, Managers, Underwriters and other team members, collaborates with all areas, most specifically Operations and IT; reporting to the executive level and supervise follow-ups with the management teams.
MAJOR DUTIES & RESPONSIBILITIES:
- Establish and lead a Product Innovation & Development center of excellence for A&H products across Chubb Latin America.
- Shared responsibility for ideation, design/development, implementation and launch together with Regional Product Heads.
- Drive in-depth, customer-centric understanding of core audiences (B2C, B2B) and the insurance marketplace, synthesizing findings and developing value proposition solutions to solve customer needs and preferences.
- Lead all customer-research initiatives and ensure that findings are actionable and translated into marketing, distribution and product design initiatives.
- Develop and implement a standardized methodology to maximize the company's product development effort and move A&H towards more innovative, successful and impactful products, capitalizing on the investment to rapidly grow Digital.
- Coordinate with Line of Business leaders to ensure that new products are engineered to drive combined ratios around the mid-80's , with some margin depending on product and channel.
- Works together with the COG A&H Business Development team to obtain continues feedback and market/product insight from other countries/regions.
Qualifications
MINIMUM REQUIREMENTS:
- Actuary, Civil Engineer, or other related
- Advanced English
- Advanced office proficiency (Excel -Word- Data Analytic software)
- Excellent written and verbal communication
- High level of organization
- High execution capacity
- Excellent attitude of service, proactivity, responsibility, dynamism, and self-management
- Problem solving
- Have the ability to handle pressure situations in the face of information closures or to respond to urgent report requests
- Interpersonal skills to relate to all levels of the organization
- Ability to advise internal clients
- Analytical capacity for decision making
- Ability to lead projects, teams and establish relationships with related areas
- Ideally with experience in underwriting or product development
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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