Technical Program Manager

Key Responsibilities:

- Program Management: Oversee the planning, execution, and delivery of multiple IT projects/programs to ensure they are completed on time, within scope, and within budget.
- M365 Expertise: Demonstrate extensive knowledge and experience with M365 tools and services, including SharePoint, Teams, PowerApps, PowerBI, and Office Suite, to provide recommendations on best practices, architecture, and deployment.
- Stakeholder Management: Establish and maintain relationships with internal and external stakeholders, including business leaders, customers, vendors, and technical teams, to ensure alignment on goals and objectives.
- Risk Management: Proactively identify and mitigate risks and issues that could impact project/program delivery, escalate critical issues to appropriate leadership for timely resolution.
- Resource Management: Manage resources, including project team members, vendors, and contractors, to ensure they are aligned with project objectives, performing according to expectations, and meeting deadlines.
- Continuous Improvement: Provide strategic input on process improvements and recommend ways to optimize technology solutions to improve efficiency, reduce costs, and enhance customer satisfaction.

Qualifications:

- Bachelor's degree or equivalent work experience required, preferably in IT Project Management
- PMP (or comparable PM certification), PgMP desired (or comparable Program Mgr certification), Six Sigma certification desired.
- 10+ years’ IT experience.
- 7+ years’ project management, 2+ years’ program management experience.
- 3+ years’ experience in overall Leadership role (setting direction, decision-making).
- 7+ years of experience in IT program/project management, with at least 3 years of experience in managing M365 projects/programs.
- Strong stakeholder management skills, including the ability to influence and communicate effectively with both technical and non-technical stakeholders.
- Proven ability to manage multiple demands at the same time, prioritize tasks, and meet deadlines.
- Strong problem-solving and analytical skills, with the ability to identify issues and develop solutions.
- Excellent verbal and written communication skills, with the ability to convey complex technical information to both technical and non-technical audiences.
- Proven experience in risk management, resource management, and budget management.
- Experience in Agile methodology and PMP/PMI certification is a plus.
- Supervision: demonstrated experience in supervising functional and technical staff.
- Mentoring: extensive experience in mentoring and guiding functional and technical staff.
- Budget management: extensive experience in maintaining and using project budget and actuals tracking to ensure costs are maintained within the specified tolerance level and can train others.
- Impact analysis: extensive experience in independently assessing impact for each project aspect and determine if project can expand or not to address new idea and can train others.
- Project planning: extensive experience in independently translating functional requirements into project plans and can train others.
- Project implementation: extensive experience in effectively implementing all project phases and can train others.
- Project management fundamentals: advanced knowledge of schedule, risk management, issues management, leadership, and can train others.
- Demonstrated effective (intermediate level) use and experience with MS Project, Visio, Excel.
- Leadership skills: extensive demonstrated experience in overall lead role (senior project level, management/direction setting experience).
- Problem analysis and solving skills: consistently applied within project management environment.
- Matrix management skills: extensive demonstrated experience.
- Extensive demonstrated experience incorporating software development life cycle into project plan.

If you are a motivated, results-driven IT Program Manager with extensive experience in M365 and excellent stakeholder management skills, we encourage you to apply. This is an excellent opportunity to join a dynamic team and make an impact in a growing organization.

The typical salary range for this position is $115,000 to $178,000. The salary is negotiable depending upon experience and location. The position is eligible for a discretionary annual bonus.

Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

or call 1.855.744.6947 for assistance.-
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