Master Data Operations Specialist

At Clorox, we are committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates.

Your role at Clorox:

We are seeking a Master Data Operations Specialist to oversee Master Data operations and ensure accurate data management, focusing primarily on LATAM, US, and Canada operations.

In this role, you will:

• Manage data entry, request queues, and solve issues across master data domains, including Product, Vendor, Finance, and Customer.
• Ensure Master Data Quality aligns with company standards, providing regular reports on key metrics and SLAs.
• Drive process improvements and implement best practices for efficient data management.
• Prepare and deliver training sessions for end users across the organization.
• Act as the main point of contact for Master Data requests, collaborating daily with users across the company.
• Run master data tickets in line with Data Quality standards and SLAs.
• Enter data into ERPs and Master Data Management (MDM) tools.
• Oversee the Master Data request queue.
• Validate master data requests and ensure data quality in ERP and MDM systems.
• Provide first-level support for user queries related to master data.
• Collaborate with the Master Data team for issue resolution, questions, or training.
• Report, track and escalate issues related to master data, systems, or processes.
• Deliver high-quality customer service to master data users.
• Manage user access and security in Master Data tools.
• Expand knowledge by completing cross-domain learning initiatives.

What we look for:

• Advanced proficiency in both written and spoken English (mandatory).
• Proficiency in advanced MS Office is required; knowledge of SAP, SQL is a plus.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a team and provide excellent customer service.
• Excellent interpersonal skills with the ability to communicate complex information clearly, both verbally and in writing.
• Bachelor's degree in Computer Science, Engineering, Information Technology, Business Administration, or equivalent work experience.

Workplace type:

Hybrid

We seek out and celebrate diverse backgrounds and experiences. We're looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here.

Benefits we offer to help you be well and thrive:

• Competitive compensation.
• Generous 401(k) program in the US and similar programs in international.
• Health benefits and programs that support both your physical and mental well-being.
• Flexible work environment, depending on your role.
• Meaningful opportunities to keep learning and growing.
• Half-day Fridays, depending on your location.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.