Technical Solutions Consultant

hace 2 semanas


Santiago, Metropolitana, Chile Insider A tiempo completo
About Insider

We are a B2B SaaS company driving growth for our clients worldwide. Our innovative approach combines data connectivity, AI-driven predictions, and individualized experiences from a single platform, ensuring the fastest time to value.

Backed by top-notch investors like Sequoia Capital and trusted by over 1000 brands, including Singapore Airlines, Virgin, and Nestle, we have unlocked unicorn status after our Series D round.

Leader in Personalization and Customer Data Platforms

We are recognized as a leader in The Forrester Wave for Cross-Channel Campaign Management and the Gartner Magic Quadrant for Personalization Engines. For 21 consecutive quarters, we've been ranked as a leader in G2 Mobile Marketing, Personalization, Customer Data Platform, and Customer Journey Analytics Grids.

We take pride in being one of the few female-led B2B SaaS unicorns globally, with an exceptionally talented and passionate team across 28 countries that drives innovation and impact.

The Role

We are seeking a Technical Solutions Consultant to join our Partner Success Team, which consists of individuals from 31 different nationalities. This role will involve:

  • Engaging with customer technical decision-makers and influencers to understand their business needs and competitive landscape.
  • Running data workshops to develop plans for implementing solutions aligned with customer business goals and technical environments.
  • Driving pilots, proof of concept (POC), and value by optimizing solutions and costs, moving customers forward from pilots to productive deployments.
  • Troubleshooting technical issues during implementation and ongoing campaign deployment.
Requirements

To succeed in this role, you will need:

  • A Bachelor's Degree in Computer Science or a related field.
  • Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications.
  • A proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts.
  • Outstanding verbal and written communication skills, with the ability to orchestrate, lead, and influence virtual teams.
Benefits and Perks

We offer a competitive salary ($120,000 - $150,000 per year) and a range of benefits, including:

  • An international, diverse, and inclusive work environment.


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