Field Adjuster

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Position Overview

The Field Adjuster’s primary responsibility is to manage, investigate and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims.

The following are the usual, basic, and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Essential Job Functions
- Discuss explanation of benefits with the insured and/or their representatives.
- Communicate with public adjusters, insureds, and vendors.
- Review and analyze documents provided by the insured and/or their representatives.
- Prepare narrative reports and other written correspondence.
- Prepare detailed estimates of damages.
- Knowledge of homeowner and fire policy forms.
- Understanding of necessary software to prepare estimates and document damages.
- Rely on training and guidance from management to plan and accomplish goals.
- Support company operations as needed to include working extended hours during designated catastrophes.

Required Knowledge, Skills & Ability
- Bachelor’s degree or equivalent military service preferred.
- Construction knowledge a plus, but not required.
- Working knowledge of Microsoft Office products including Word, Excel and Outlook.
- Must meet state required qualifications for Florida 6-20 Insurance License.
- Possession of other state licenses as required by management.
- Ability to research, conduct proactive investigations and negotiate successful resolutions.
- Ability to work independently as well as a team player in a fast-paced environment.
- Ability to multi-task.
- Detail oriented and organized.
- Strong self-management skills.
- Computer savvy.
- Valid driver’s license.
- Ability to climb on ladders to inspect roofs.
- Ability to carry a 40-pound ladder.

Benefit Highlights
- Wrapped company vehicle provided.
- Company cellphone and Microsoft Surface provided.
- Industry leading medical, dental and vision insurance plan.
- 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully vested immediately).
- Generous PTO policy.
- Eligible for performance-based bonuses.
- Universal Insurance Holdings, Inc. is an Equal Opportunity Employer. We consider the best qualified individuals available, without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law._
- By submitting your resume for this position, you understand and agree that Universal Insurance Holdings, Inc., may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions._

Benefit Highlights
- Industry leading medical, dental and vision insurance plan
- 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
- Generous PTO policy
- Eligible for performance based bonuses