Ps Cust Serv

This role will be hired as 3rd. Party (Outsourcing)

As CPFR ( **Collaborative Planning, Forecasting, and Replenishment **), your responsibility will be to develop inventory forecasting and replenishment management with the company's key customers. This includes delivering strategic plans and logístical and commercial efficiency, with a particular emphasis on service levels and collaborative partners relationships. You will analyze the customers' product portfolios.

You will be responsible for area-specific metrics, such as:

- Fill Rate, Instock, DOH (Days on Hand), OT (On Time), OSA (On-Shelf Availability)
- The S&OP (Sales and Operations Planning) process
- Conducting Store Checks

Additionally, you will need to analyze the customers' product portfolios to gain visibility into the evolution of these processes. You must work collaboratively with the supply chain department in forecasting demand based on trends and the company's commercial plans.
- Advanced Excel skills (Pivot Tables, Dashboards, Macros)
- at least 3 years of experience in a CPFR´s roles.
- Collaborative profile
- Intermediate English proficiency (B1) (desirable)
- Strong analytical and problem solving abilities.
- Ability to work as a team player in a dynamic, fast-paced environment
- Excellent written and oral communication skills

Duracell is the world’s leading manufacturer and marketer of high-performance alkaline batteries, complemented by a portfolio of high quality, market leading specialty, rechargeable and professional batteries. Duracell’s products power numerous critical professional devices across the globe such as heart rate monitors, defibrillators, telemetry devices, smoke detectors, fire alarms, automated valves and security systems. As the leader in the professional power category, Duracell has a rich history of innovation, continuously introducing batteries that are smaller, thinner, with more energy and longer lasting than competitive brands. Since March 2016, Duracell has found its permanent home within Berkshire Hathaway (ranked #4 World's Most Admired Companies by Fortune Magazine and #3 in the Fortune 500), and will continue to focus on sustainable growth, industry-leading innovation while creating long-term value for our customers and consumers. At Duracell, integrity, end-to-end accountability across all levels, fast decision-making and a “can do” attitude is highly valued. In January 2018, a new B2B Sector was created which among other duties, will assume responsibilities of the Professional Aftermarket businesses globally under the PROCELL brand.